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Customer Ratings & Reviews

Your price for this item is $173.99
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The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,303 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing smart lock. Very easy to use. Representatives very helpful as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the items. Right size and color. Has keys and keyboard lock. Sales people made it so easy for me to choose this lock. Easy to install and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall smart lock and it connects with my other google smart home items. Easy to use and I enjoy the key option for if the batteries die. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Smart Doorlock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from the HomeKit the lock works great. No issues with easy install. Had a slight issue getting the Wi-Fi on and the technical support did a great job helping me with that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    John H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment it works good. Yale has a fantastic team who helped me through the process of getting everything working. We like it very much.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Keyless door lock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 3 star because it goes through the batteries really quick. A month after having it i needed to replace the batteries again. I had replaced the unit a month before because it did the same thing. We changed the batteries every 3 weeks so i thought it was defective, but its doing the same as the first one. I may go back to a key lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock that does the job well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install took me 10 min. Did not even try to use Yale app. Went straight for August app. Works as advertised and hope to use it for at least couple of years.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd lock I bought for our rental property, same one, because when it works it's perfect for our needs, but I don't know what's wrong with the app or the lock software every so often when I set up a renter with a code for the week it randomly stops working I've had to make 2 emergency trips(a 4 hour drive each way plus tolls) to fix it. And this particular one, the module didn't work at all, it wouldn't register, I had to use the old one which was difficult to register with the new lock, not sure if it is because it used to be an August module now the new one is a yale module but very frustrating.As a straight up digital lock it works great it's just the long distance setting up of codes and also doesn't register the right mode the lock is in(locked unlocked open)

    I would recommend this to a friend
    • Brand response from Yale Customer Care
      Posted .

      We are sorry to hear about the issues you encountered with the Yale - Smart Lock Wi-Fi and App with Touchscreen and Deadbolt with Keyway. There are a few factors that can cause remote entry codes to fail and we would like to troubleshoot this in real time. This is best done when on-site and our support team would be happy to assist. Please contact us at 855-213-5841 for further troubleshooting help.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great and easy to use. Love the install tips inside packaging helped so much. A must have for smart home products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Safety!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve installed 3 of these throughout my house. Easy to install and network/connect. Sturdy build. Love the Apple HomeKit integration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite lock easy to setup and use the keyhole is a great backup but all keys I use are virtually given so no more need to rekey locks awesome buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Lock for multiple purposes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once connected to the internet this smart lock works great, especially for family or Airbnb guests.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was very easy. The touch pad operation works very well, but had a difficult time getting it to work with my wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No keys needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart lock! So easy to install and use! Love that I can securely lock and unlock my home with ease and don’t have to look for my keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase! I have peace of mind with our new door lock! I can make sure that my house is always locked even if I’m not home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale keyless door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale smart lock is so easy to use and I feel everyone can use it without looking for their keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock this is the third one that I have purchased. Easy to use and I like having control via the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Smart door entry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Yale smart product. Now I can easily unlock door to cleaning ladies, Family etc.. when am not home. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. You might need to change your bracket out from your main door may rub against the metal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product easy access from wherever you in town or out of town make lock and unlocked also

    I would recommend this to a friend