Customer Ratings & Reviews

Love this lock. After locking myself out like an idiot I went right to Best Buy to purchase a smart lock. Love that I can remotely lock and unlock right from my phone.

Lock looks great waiting for door ordered and then installed. Will update when it is functioning.

Is works very well. I also have it connected via bluetooth. For some reason it isn't connecting to my Amazon Alexa, which is why I bought it.

Decent lock with helpful key option. Hasn't been as useful because we mostly use the garage for entry. The remote unlock feature has come in pretty handy though...

It’s just been a few days but so far it has worked perfectly. Had to call for support and that was fabulous! Works perfectly with Alexa

Great lock but can be tricky to setup. Called customer service and they were great help (admitting that one part of the directions isn't clear)

Good but set up was a little confusing because there at multiple QRs needed and it isn’t clear which app to set up first.

Live this smart lock and it’s features. Just wish the Auto Unlock when I got home was a little More consistent

Love the idea of coming home and it automatically unlocks. However having some issues doing the same to other people living in the house.

Very nice product. I had a small issue during setup but I called the 1-800 number in the box and the person was very helpful in correcting my ignorance ha ha ha!

I bought this for my new home. got it at a great price. I chose to go with Yale assure over nest yale as lot of people complained about nest version of yale. so far very happy with it.

I really like this lock. It is great for peace of mind. I wish it were a little cheaper, but that peace of mind is worth it in the end.

Loved the lock works really well and it’s super Easy to install, and I really love how it sends me mortifications whenever someone opens and locks the door even when I’m at work

Works beautiful! Love the remote access through the app! Side note, its super difficult to setup with an android (I tried).... Its super easy to setup if you use an iPhone!!

The Yale Assure lock is a real life saver for me. I have shut the garage door a couple times only to realize I did not have my keys. With this door lock that is not an issue.

Poor quality, not user friendly, very difficult to have set up and even then the wifi is a night mare. Read all reviews and i would not refer this to anyone. I even paid a seasoned licensed bonded Lock Company to come install it for me and they gave up and they also said that Yale is not known for being reliable.

Everyone who has a connected home will enjoy a smart lock. Yale does it better than anyone in the industry. Easy to setup, use, and it's super reliable. Couldn't ask for more.

the lock stops working with wifi and needs to be reset over and over to have it working again. the yale support team asks you reset it and eventually you are out of warranty and there is nothing they can do.

Great product. I like the fact that it automatically unlocks when I get home and that I can also lock/unlock it with my Apple Watch.

This is a fantastic addition to any smart home. It has the August radio add on with it that is pretty cool as well. This one matched our existing door handle so it was an easy choice.