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Customer Ratings & Reviews

Your price for this item is $173.99
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The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,303 reviews
  • Rated 5 out of 5 stars

    Never locked out again.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. After locking myself out like an idiot I went right to Best Buy to purchase a smart lock. Love that I can remotely lock and unlock right from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale smart lock hands free entry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock looks great waiting for door ordered and then installed. Will update when it is functioning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What a smarty pants lock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is works very well. I also have it connected via bluetooth. For some reason it isn't connecting to my Amazon Alexa, which is why I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not essential..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent lock with helpful key option. Hasn't been as useful because we mostly use the garage for entry. The remote unlock feature has come in pretty handy though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless Greatness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just been a few days but so far it has worked perfectly. Had to call for support and that was fabulous! Works perfectly with Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bestbuyer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock but can be tricky to setup. Called customer service and they were great help (admitting that one part of the directions isn't clear)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but set up was a little confusing because there at multiple QRs needed and it isn’t clear which app to set up first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this smart lock and it’s features. Just wish the Auto Unlock when I got home was a little More consistent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to smart locks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of coming home and it automatically unlocks. However having some issues doing the same to other people living in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. I had a small issue during setup but I called the 1-800 number in the box and the person was very helpful in correcting my ignorance ha ha ha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best in the market for a smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new home. got it at a great price. I chose to go with Yale assure over nest yale as lot of people complained about nest version of yale. so far very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this lock. It is great for peace of mind. I wish it were a little cheaper, but that peace of mind is worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the lock works really well and it’s super Easy to install, and I really love how it sends me mortifications whenever someone opens and locks the door even when I’m at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use iphone to setup not android. Works great!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautiful! Love the remote access through the app! Side note, its super difficult to setup with an android (I tried).... Its super easy to setup if you use an iPhone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Assure Lock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Assure lock is a real life saver for me. I have shut the garage door a couple times only to realize I did not have my keys. With this door lock that is not an issue.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, not user friendly, very difficult to have set up and even then the wifi is a night mare. Read all reviews and i would not refer this to anyone. I even paid a seasoned licensed bonded Lock Company to come install it for me and they gave up and they also said that Yale is not known for being reliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for your smart home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who has a connected home will enjoy a smart lock. Yale does it better than anyone in the industry. Easy to setup, use, and it's super reliable. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    issues on wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the lock stops working with wifi and needs to be reset over and over to have it working again. the yale support team asks you reset it and eventually you are out of warranty and there is nothing they can do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like the fact that it automatically unlocks when I get home and that I can also lock/unlock it with my Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic addition to any smart home. It has the August radio add on with it that is pretty cool as well. This one matched our existing door handle so it was an easy choice.

    I would recommend this to a friend