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Customer Ratings & Reviews

Your price for this item is $173.99
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The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,303 reviews
  • Rated 5 out of 5 stars

    Best lock so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was not that hard. I love it that I can control it on my phone either im at home or not at home. Also easy to set up to my google home. 5 stars all the way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Not needing a key was nice but not typing a pin when I get home is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale door locks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome locks! This security lock system works great!!!!!!!!!!!!!! Yale app is very efficient as well!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but huge safety security concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months after I bought this, I think the wiring or something happened because even after changing the batteries, I could not access the digital touch screen key pad. Luckily there's a key in place to use as back up. My only concern is security. Who's to say that someone who also owns this product uses their key to open the house of another person with this lock?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is definitely something I would recommend for a smart lock ... my only problem is the delay reaction to my touch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart lock. It has many features including auto lock, lock eithbdevice remote lock etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock eliminates the need for keys or key boxes for your dog walkers. It makes life so much easier. I also get a log on my app with the exact time of who accessed the lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item after seeing it at a friends house and I loved it. I like that it connects with Alexa and it includes everything I need. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had a hard time with smart locks before

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product if you can get it to work properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once you make it work properly is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of functions, it seems that is pretty much customizable Yale lock, I think needs more work but from what I have seen is a pretty nice looking lock ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale locks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality handles and look great. Easy to use and am thinking of adding some on my interior doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this deadbolt. Great that it has the key access for a backup if the electronics go out. Ring and Alexa integration is another great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got a great price from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my son for Christmas. He was very excited. The features looked really nice, but as of yet it hasn't been installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyless entry

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and follow simple steps or download the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi SmartLock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is similar to our other one, but seems to work much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the lock however, it wasn’t as easy as you would think to install. Works great with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest Access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item has been great and has made managing our secondary home a breeze for guest to access remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup can be weird but with the adapter in the package its super convenient to ensure your doors are locked even when you arent home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale-Assure Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at this product at several locations. Best Buy not only had best pricing, delivered to me the following day. Install was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great .. The biggest reason I chose this lock is the Apple HomeKit compatibly.

    I would recommend this to a friend