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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,303 reviews
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use. I am very satisfied with this product and I highly recommend it. - Manuel de la Puente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard great things about it just bought and have not used it yet, bought in sale for almost half the price so no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No keys to find!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this door lock! I can open it with my phone, or if I don’t have wifi, I can use the code to open it without trying to dig for the key

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install (including video clips to guide) and use. I like how it can be hooked up to Alexa and iPhone for locking and unlocking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works i but my wifi bridge does not connect. i keep trying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as it took me less than 30 minutes with little to no prior knowledge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Set up was a bit confusing. I’d look at a few before choosing again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Everything you need is included in the box and easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is great but the app is not user friendly. I had to get the installer came out twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow great relief

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product to have if you have pre-teens who always are opening the door BUT forgetting to lock after they come back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. Has the key functionality and coded so the kids do not have to have a key. Can be controlled with Alexa and by app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock that works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for allowing access when youre unable to to be on site. The app has gotten a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Locks Are The Way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase. I can unlock it for any visitors while I’m away, lock it with a tap when my hands are full and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great key pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have to get use to not using keys, haven’t had any problems I’m glad Donavan suggested this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in my door. Technician install it properly and also include Wifi connector. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome and I am happy buying it. I will recommend this item to other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Had difficult time in setting it up, but the geek squad was there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life lasts over a year, love the optional key function. Works great with smart home addition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security tie in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh this lock works really well with my HomeKit integration with Siri support it’s really nice to have all my family access directly on the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Smartlock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my lock. Being able to control it from my phone when im not at home is a plus.

    I would recommend this to a friend