Customer Ratings & Reviews

It works ok. I would recommend it to someone else.

Love this one, perfect step to start automating your home.

Great door lock, looks modern and works very well, tons of features.

Love the lock. Very user friendly. Definitely recommend this product

I had a friend install this for me...they're way handier than I am! It was fairly straight-forward and we had things up and running pretty quickly. It is actually quite heavy and felt like good quality prior to installing it. I was able to download the August app on my phone with no problems. I did have some issues with initial set-up and getting everything connected. The August connection to the lock took a few tries to get right, including a factory reset. For some reason, every time we tried to do a reset and start over, it took us back to the same error. I called August support, got through very quickly, and they had things up and running in no time. The touchscreen keypad works well. You just tap the screen with your hand when leaving to lock the door (or use your phone). When you want to unlock it, you tap the screen again, which brings up the keypad. Type in your 4-8 digit PIN (set during initial set-up) to unlock the door, or again use your phone through the August app. I also have this connected to my Google Home. I can tell Google to lock or unlock the door. To unlock the door with Google, you have to provide a pass key. My only complaint with this feature is it takes a while for the door to respond to the Google Home command to lock/unlock. However, everything seems to function as expected. It looks very sleek and secure, and I'm loving the new addition to my expanding "smart" home. I would recommend this (in fact the friend who installed it for me wants one now too for their house!)

Excellent lock... no issues so far with the item. Great price

Great product will recommend it.will definitely buy again

Very convenient. And it has some extra features that come in handy.

Love the look. Love that I don’t used the key anymore.

Awesomeness. Keyless. Must have one for ur house.

Works great! And it was installed by the geek squad

Love it great buy would purchase again worth the price

YALE LOCK HAS BEEN WORKING GREAT THIS ITEM IS TOP NOTCH

Cool lock also stylish. Bought another as a birthday gift.

It seems good so far. It was not a straight path to working. Installing it caused a conflict with existing home automation items and I had to reset my whole system (not simple). But now that it is on, I love it.

I needed a wireless lock for caregivers to give care to my husband A great purchase

This was some good stuff works awesome I like the way it works with your phone

Brought the wrong model but I do love the functions take gives.

Excellent product. 100% recommended. I like this product

I don't post reviews very often but most of the reviews have been the complete opposite of what my experience has been. Overall, the lock hardware is good and the installation wasnt too bad... what my biggest issue is with the wifi module and the "hub". I literally have two outlets less than 8 feet from the lock but I had to plug the "hub" into an extension cord and run it to within 3 feet of my door and it STILL loses the connection regularly. And while the auto lock function is nice, another thing that is frustrating about this "smart" lock is that it doesnt realize when the door is open and will still engage the auto lock. Overall, I give this lock a C+..