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Customer Ratings & Reviews

Your price for this item is $173.99
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The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,303 reviews
  • Rated 5 out of 5 stars

    Yale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale door lock works with Apple HomeKit , great product.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the similar Yale 'Nest' branded locks I bought several years ago which have started to fail. This one stopped working completely only after a couple of weeks. I should have known not to go with another Yale, lesson learned this time around. The entire 'smart' system that requires separate August hardware, account, and app is the most convoluted thing I've come across in technology in a long while. Don't buy this lock unless you want an exercise in frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little difficult to setup at first, but it functions as very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks elegant and works as advertised. I would recommend this to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lock.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Door Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent, works great, looks good. Convenient control in phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and convenient! Exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale Assure Touch ScreenLock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale Assure Lock SL Wifi touchscreen doorlock works cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart device. Excellent battery life..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice additional to a home or rental property or 2nd home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is built well and connects to smart hone devices easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable product that keeps my family safe at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lock, it will lock itself when you leave your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item! I have purchased one for each of our properties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little to setup and come with safe fail setup go get urs mow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Assure Lock is a great product for your smart home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The lock is well worth the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home lock! We had a Kwikset before and prefer this one so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this gives me. The app is super easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good keypad and key option!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like our door lock, the touch surface works, but the big issue I have is with the wifi bridge, it isn’t the best and I have trouble connecting it to Bluetooth.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    eats batteries, still trying to get it to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is doing best to get it to work. this product eats batteries. 4 new Duracell batteries every 30 hours. still looking into product. Yale says maybe screws are to tight. ????

    No, I would not recommend this to a friend