Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $173.99
Clearance
The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,303 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like this lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First attempt at smart locks and this is great. Easy to install but you May need to call the number for installation help setting the codes because they are not correct in the directions but they are helpful On the phone and knew the issue / solution right away. Allows you to check if door is closed and can lock remotely if interested. Great for kids to have a code instead of a key and easy to reprogram codes if you feel they may have been compromised.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Excellent Smart Lock!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the August 3rd generation smart lock with a lot of the same automated features. I can say with certainty that the Yale Smart lock is superior. The external facing Keypad is great for letting in guests without needing to supply a spare key. The Geo Fencing for Auto-Unlock works 100% of the time. It's great when coming home with a handful of groceries! Will considering purchasing one for the main entrance!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrifically Convenient Replacement Lock

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing how convenient this lock is and how it ha had a positive impact on our daily lives. We no longer need to make sure our keys are with us as we can lock/unlock key-free. Remote locking/unlocking to enable workers or others passage into the house is certainly a positive and much better than the traditional key-under-the-mat technique we all know! Definitely are pleased with the purchase and ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing smart lock!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is everything I wanted! It does all the smart things I wanted and looks super sleek. It works great and there hasn’t been any issues so far. The only thing I can’t figure out is why I can’t connect it to my HomeKit with my iPhone. Not a deal breaker but I would’ve liked it to seamlessly connect. I think I just have a defective one but the smart lock itself is an amazing buy. Would recommend to anyone thinking about buying one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    LOVE iT!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door lock is really easy to use and was very simple to put in. You can change or add codes right from your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks so nice on the door and was really easy to install and set up. Awesome that I don't need a key anymore and can lock my door from anywhere! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keypad

    Rated 5 out of 5 stars

    Yale Lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock! Remote open and closing, key and touchscreen. Great purchase, easy to use and Geek agent did a great job installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Convenient and modern

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I have purchased other key pad locks and this is amazing. I can unlock and lock through the app on my phone, with the sensor I also get notifications everytime the door opens, locks or unlocks and you can also program it for which user unlocked or locked. The battery is easy to change, easy to install the whole lock and does not leave any finger prints on the numbers. My husband likes the option of being able to use a key as a back up if battery runs out and you get locked out of the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year now and it still works like new

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and has been a lifesaver when the family locks themselves out. Set up is easy but the instructions are needlessly confusing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolute assurance for your house

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy and lock feels very secure. Smart features such as auto-unlock and temporary access are really nice to have. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really slick smart lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Still learning how to set it up for multiple users, but so far works great. Eliminates need to carry keys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Excellent choice for front door

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install! Excellent quality and easy to use! Fit into existing holes did not need to do any extra work to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Super Convenient for AirBnb

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lock as a gift for someone that just bought an investment property and was going to use it for AirBnb. It was pretty easy to install and it's been super convenient for the person to give access to each guest. The only "issue" is that it makes strange noises every now and again which aren't very easy to troubleshoot. Other than that, it's been a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lock works as expected. But bit battery hungry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions, keypad responds well, lock has no issues so far. Bit battery hungry product though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Smart Lock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this lock very much, but I had some difficulty installing it - albeit some of that was because of my spouse who thought he didn't need to read directions. Once I checked a couple of things on Youtube, and read the instructions myself, it was all good. I do like the feature that unlocks the door when I arrive home. Very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option if you wanna have a key as 2nd option

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year so far and works really good.. Recommend using rechargeable batteries

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock. Works great w/ google and HomeKit.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great. I previously had another smart lock that was keyless. The lock broke and i had no way to get into the house if I wanted to keep the door locked. I bought this lock to replace that one and it’s fantastic. It works with my HomeKit, google home, and pairs with my Apple Watch and car to open the door as soon as i pull into my driveway. Best part about this smart lock is i can still use a key if for any reason the automated features stop working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can unlock my house from away so that my brothers can feed my pets while I’m on vacations. When I have a car filled with groceries, unlocking home from vehicle is convenient for me. I love how I don’t have to give my master pin away but give codes to my close friends and family members and can monitor who goes in and out my house. And having the option of deleting their code at anytime is cool too. I strongly recommend this one with the key option. Just Incase our area has a power or internet outage. I still have a key for back up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    flaky lock

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having it for 2 years, the lock is very flaky. It has been offline several times and unable to reboot remotely. Fortunately, my property manager was able to reboot it with bluetooth on site. Beware if you are using this remotely.

    No, I would not recommend this to a friend