Customer Ratings & Reviews

Doesnt work right out of the box. Yamaha knows there is an issue with the hdmi on this receiver and yet they continue to see it. New projector,new devices....When you add additional hdmi devices it goes to no signal, now the thing gives no signal with just the main hdmi. SHAME ON YAMAHA

This receiver was marketed towards gamers due to the 3 HDMI 2.1 ports. To date, no HDMI 2.1 features have been enabled by firmware updates. Yamaha's HDMI chips are faulty just like Denon, so Yamaha announces a fix will be "announced" in the summer which is probably a board swap to be performed in the fall. So I have to wait a whole year to get the features that I paid for plus send my unit back for the board to be replaced which should take forever like everything else has for the last 1.5 years. Yamaha should be offering refunds at this point!!!!!!!!!!!!!!

It's ok. Right now we have it in a closet and we have to go in to turn it on or off which I do not like.

had a older yamaha amp that I liked this one is better seperation I'm hearing thinks I couldn't with the old unit,

Twice with 2 different receivers, they shut themselves off and can't be turned back on. Should have a reset switch that allows you to power the unit back on instead of having to send it out for repair.

Its hard to understand the options on the menu. The geek squad guys are still working to get it functioning properly.

So far I’m satisfied. Thinking about getting the same one for my basement

Working well. No regrets. Remote we have to get accustomed to and convert it with our cable Remote. We love our receiver

Very satisfied with the product. We had to call support when we were setting it up and they were very helpful.

Flat sounding, decided to keep my old Pioneer despite all the bells and whistles of the new receiver.

Patrick (sales) and Brandon and Christian (Magnolia install) were good and great ambassador's for Best Buy.

Waiting to have them installed. The Best Buy Total Tech is a complete waste. Too many hoops to jump through and terrible customer service attempting to have them install this per the agreement.

Everything you need in a receiver, amazing picture and sound! Love it!

Love this purchase. Easier to set up than other reviews had stated.

High end receiver with sleek looks. Has tons of options for listening styles. Works well with home theatre and 7 in wall speakers. Read instructions and set up properly

Prior AV receiver sold was not sufficient to add turntable so this one was purchased

I really wanted to like this receiver. Ascetically it’s beautiful. And when it’s working everything works great. But I run into issues every day when trying to switch between my series x and Apple TV4K. And today my hdmi out quit working. Best Buy doesn’t have anything in stock to do an exchange. Waited an hour on hold with Yamaha to figure out I have to wait 3-5 business days for a box to send my receiver back (another 3-5 days) then wait who knows how long to get my receiver back. Considering returning it.

Excellent what I expected out of Yamaha! Value for money

Good receiver but complicated to use, lots of power

This was a purchase of an open box. The reason for return was an intermittent sound problem that the technicians could not replicate, sold as new with discount, full warranty. I bought it and have had continuing intermittent sound loss. This is a broad problem with this model number according to reports on the internet. At 2 years, it is unbearable. Yamaha is assisting with factory warranty. I will be without the unit for estimated 2 weeks for repairs. Yamaha will not replace with better designed product or assist with discount on new purchase to keep a customer. Take you chances with Yamaha. A lot of problems for a several hundred dollar unit.