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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 648 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the exceptional sound quality, powerful amplification, and user-friendly setup process of this product. Users also appreciate the sleek design and the seamless connectivity offered by the device. However, some customers have reported technical frustrations regarding the reliability of the HDMI output and occasional sluggishness when switching between inputs. Additionally, a few users noted that the display size and the provided manual could be improved for a better overall experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 648 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my Pioneer SA9800 stereo amplifier. I was looking for something with specs similar to my old amp. This receiver had good reviews. I am finding it a very difficult to learn how everything works as I do not have a surround system. It does produce fairly good sound out of my 2 Klipsch speakers. If I had to do it over, I would not buy this for my system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I had this for over 2 years would not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with normal programming very hard to understand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best with price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works very well without having any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yamaha Does It Again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best receiver I’ve ever purchased. Great value indeed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard Pass. Wish i would have known.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yamaha has a lot of work to do on the interface of this receiver and music cast. The app is not designed very well with functions left off and only selectable through the remote i.e. bluetooth pairing. The main unit has no functionality that can be deployed without using a tv. Unnecessarily awkward to operate. Receiver cuts out on wben in use for long periods saying check speaker w wire. Do better Yamaha. Save yourself from frustration and by a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Look Elsewhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has extensive experience with A/V equipment, I would not recommend this receiver. Every time I turn this receiver on, it powers on with the volume muted and the remote and receiver's volume knob and mute button unresponsive. I have to unplug the receiver from AC power to reset and it works fine after. Ridiculous. This alone is a reason for return which I will be doing. Also, the plastic front is a magnet for dust, fingerprints, and scratches.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent new upgrades/updates to a great platform.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst receiver I ever tried to own !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was awful, right after downloading firmware update I could not keep the set up inputs ! Thought I was doing it wrong and paid for a geeksquad set-up and even they failed ! Returned for refund ! Will not consider buying again !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed at delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look like this item was used. The box was open and some of the parts were missing. My wife wanted me to return it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AVR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Yamaha but this unit had source switching problems so I returned after three days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yamaha receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options for use, however difficult to operate, poor instructions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't perform like I expected probably wasn't setup properly or not explained on how to operate

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what they promised. Waste of money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many issues. Firmware did not fix it. I bought something else. I need to add the sound quality is fine for stereo, but not much else. Poor separation, I run sound for bands, I could not get this to sound the way I wanted. I have many Yamaha components, and on this one they failed me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    yamaha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still getting used to it. A bit more complicated than i thought. May post later.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Input switching

    Rated 2 out of 5 stars

    Disappointed x 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not adequately switch and HOLD between inputs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to get it to work the way I want inspite os Geek Squad install and a follw up.Geek Squad home visit (Zone 2).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver buy volume is not so great.I put it on -32 for good sound which is half way up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never AGAIN!!! :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very difficult, disappointing to work with. They didn't complete the work that I had paid for. I'll NEVER,, use them again!!!!!!! :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Power After a Month of Ownership…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver stopped working after a month of owning it. No power at all, not even the red standby light. Only used it a handful of times as I was still in the process of building my home theater. Took it back to Best Buy and they said the product is not within Best Buy’s warranty date. Unbelievable. Now have to wait for Yamaha Service Center to have a look at it as they are apparently 6 weeks on back order. Not the greatest start into home theater unfortunately, won’t be buying Yamaha again…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not legit for Google home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when Google home is misleading. Sure, I can apparently control with my voice(why though?), but it does not behave as a Google home device, and I cannot sync with my Google home speakers throughout the house. Musicast is some proprietary garbage. Will be returning

    No, I would not recommend this to a friend