Customer Ratings & Reviews

Need the return policy and warranty explained brtter

The receiver feature set is good, but I should have taken heed to the negative reviews. The HDMI send is broken after only 5 months of owning the device.

Very disappointed. I loved the asthetic of the receiver. Was excited that it was 8k ready. Unfortunately I felt like it wasn't pushing my speakers like it should and the overall sound quality was bright. I returned it and went with a Denon.

The MusicCast never connects. It always complains about “Setup failed. Please restart setup. (-10305)” I have tried all possible options that I could find online. Nothing worked. Now I have this device that I paid a very hefty amount that does not work thru music cast, zoning etc..

Fantastic sound but horrible functionality. Terrible HDMI switching across all 7 HDMI inputs. Loss of image is pretty constant. Multiple power cycles just to go from a cable box to a stream box and then a game console? This is a problem that YAMAHA needs to address or this is getting returned ASAP.

Had problems trying to connect speaker wires in back of receiver because of lack of space between terminals. Also the receiver caused my tv to act weird and the tv would switch off by itself.

This is suppose to be able to play music. I have yet to be able to use it and Best Buy only has returns up to 20 days. It takes time to get this set up when all the items did not come in with the reciever. I will never buy from best buy again.

The bass on this receiver is great, but that's all I can say positive about it. Full of glitches and issues for me and was returned.

Receiver for surrond sound system time will tell how it does most all will overheat when in use

It's not a good receiver. It's stopped working 3 weeks after I had it and went into productive mode. And I can't return it so don't buy It's not worth $700.

Did not like it stick with Sony did not like the sound effects had little bass and I like bass in my music

Poor machine have had geek squad back twice already and still not working properly. Dont buy it I’ll be returning the one I have

Bought this item open box, it clearly states that there were no missing items. Brought item home and it did not have the calibration mic. Called help line and was put on hold for 40 minutes, they said I could only resolve issue the issue in store. I went to the store, and they said only online could resolve the issue because they could not order anymore of this item.

Great improvement to our picture quality running the projector through this receiver.

A pain to connect. The total tech team spent over 2 hours trying to connect this system. Couldn’t download an update. I do not recommend this product. It seems to be a known flow with this piece of equipment.

This didn't work out of the box, set up was easy but had "hand shake" issues from the second I turned it on. Couldn't connect to cable, but could see TV, had sound but no picture. Returned within 15 days...

Just keeps shutting down randomly. Sound doesn’t work when you turn it on, must be resettled often

We have had lots of trouble with theis amplifier. I think we got a bad one

Poor quality, problem with receiver powering down on its own. BEST BUY WAS NO HELP

Piece of junk worked for 3 days, but no audio out Then would joy power on