Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41653 reviews
(41,653 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
The best membership for save money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daugther has saving a lot of money in her computer
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the membership basically for free after making a huge purchase. Saved me a ton of money, and you get really excellent deals on electronics.
I would recommend this to a friendRated 5 out of 5 stars
A bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pays for itself immediately when you purchase an appliance and have delivery,install etc.
I would recommend this to a friendRated 5 out of 5 stars
Review of membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has a really good value. The offers and discounts help me to discover new products to satisfy my necesites as a consumer.
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the money! Made a large purchase much cheaper, even with the cost of the membership. I'm excited to have access to deals and exclusives ahead of the holidays, too.
I would recommend this to a friendRated 5 out of 5 stars
Love, love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just moved into a new home and ordered my appliances which were delivered perfectly installed with care and explained fully! Great experience!
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money spent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already saved at least 80 bucks by spending only 50 for membership and I only made two purchases recently definitely worth the money!
I would recommend this to a friendRated 5 out of 5 stars
Amazing discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that having the membership you have Extended return days. Discounts prices. Notifications on sale items in all around it's Amazing to have I am a Best buy Shopanisa
I would recommend this to a friendRated 5 out of 5 stars
Worth it even just once!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great if even if it only used one time on a more expensive item. It also serves as a good reminder to look here when purchasing other items throughout the year.
I would recommend this to a friendRated 2 out of 5 stars
Unhappy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had a negative experience purchasing our washer dryer. The incorrect stacking kit arrived on install day. This created a plethora of other inconveniences. For all of them, I was promised a $150 store credit. I have received no such thing so yet again, another thing I have to track down. Best Buy can make this right by giving me the $300 store credit I originally asked for.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Dishwasher Install - Horrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was by far the worst installation service I’ve had. I ordered the washer with the new drain hose kit. When they can to install, they said I needed a new drain hose for the air gap because the drain line was clogged. I ordered new drain lines with the dishwasher so why am I paying for more drain lines... They wanted to charge $100 extra for this $5 hose. I opted to install a new one myself. They said they would come back to finish install after I replaced the hose. After I did that they came back and said I have to get a new air gap which was completely functional but they refused to install. They wanted another $120 for that so I denied that and installed a new one myself for $15. Then several weeks after my initial order they came back and finished the install. Also when they left the first time they didn’t tighten the cap on the water line so my sink was leaking into my cabinets for 5 days. Very disappointed in the service. All the additional “add on” items during the install is not disclosed and is a complete scam.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ChrisJ! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear from our customers. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i use this alot and glad i have it for pricing and discounts
I would recommend this to a friendRated 2 out of 5 stars
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no reason to use it yet. Will definitely cancel when it expires
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for your review. Your My Best Buy Plus membership has some we hope you'll love. Our Plus members enjoy free two day shipping, a 60 day return window, exclusive member pricing, and exclusive access to sales and products. For more information on your My Best Buy Plus membership, please visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the membership was a blessing here recently. With the 60 day return policy it made it much easier to exchange an appliance with no questions asked.
I would recommend this to a friendRated 5 out of 5 stars
Potential value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that there’s additional discounts. I haven’t used enough of it to off set the cost of membership yet. Giving this a try for a year to see if it’s worth it. So far I’ve saved $19!!
I would recommend this to a friendRated 5 out of 5 stars
Recomendada
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Con la membresia accedes a mejores precios, descuentos. Si la recomiendo
I would recommend this to a friendRated 5 out of 5 stars
Paid for itself after my first purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No brainer here- certian items have a member discount that pays for this on the get go! Allready saved on cables and small accessories so itsa definite recommend!
I would recommend this to a friendRated 5 out of 5 stars
Membership was worth the price for us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved having the extra time to compare products. It made selecting the correct large screen monitor easier.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership helps save money. It is good value for buying stuff you need
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal with my membership on a printer and love the daily deals.
I would recommend this to a friend
