Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41668 reviews
(41,668 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Bot Stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have needs for some replacements of old technology. So far so good
I would recommend this to a friendRated 3 out of 5 stars
Get it but keep the expectations low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really was hoping to see more benefits as a Plus member... the items you can get at a discounted price are marked the same price in other stores...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! In addition to the member pricing, as a My Best Buy Plus™ member you also receive an extended return/exchange window on most products, faster shipping options, and access to exclusive sales events! While we do run sales for all customers throughout the year, many of the member savings are higher and offered more frequently to save our members money. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Plus™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 5 out of 5 stars
Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will extend to 60 days return instead of 30 days, with holiday season during in November to December, it will be a great protection for the buyer to be price sensitive.
I would recommend this to a friendRated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value, member prices and unlimited geek support is why I always shop Best Buy
I would recommend this to a friendRated 3 out of 5 stars
Haven't used it much
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I used this twice last year, not at all this year. Will be reevaluating whether to keep it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, BONNIEM! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership so that you get the most out of it. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with managing your membership, or if we can assist with further explaining the perks, please reach out to us on social media. We would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 4 out of 5 stars
Like it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this membership and have saved money with it.
I would recommend this to a friendRated 5 out of 5 stars
A real deal Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great membership for the value, lots of perks and benefits that enhances your experience and confidence when purchasing your products
I would recommend this to a friendRated 1 out of 5 stars
Horrible unless you can go into a store regularly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is only valuable if you don't try to do anything online or by phone, and can come into a store. Online, what I assume was an AI chatbot was completely incapable of doing anything and was the only option available, which was a horrible experience. When I called (and which tried to reroute me to online) and finally reached a person, I was told that I got some "bundle" (that I didn't get) and so my price of a product couldn't be adjusted to the current price from Best Buy itself. Fortunately, when I went into a store, the people there were able to help me, but it was a hassle. I'm going to cancel my membership and plan to avoid ever using Best Buy online, for purchases or customer support.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting a price match with your Best Buy Plus membership should be quick and easy. Please reach out to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is courteous and helpful. They take time listen and explain. I’m very happy with their service and would recommend them to my friends.
I would recommend this to a friendRated 5 out of 5 stars
Good deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far glad I signed up. Have saved more than i paid on member exclusive discounts. So if you buy occasionally from best buy, definitely worth it.
I would recommend this to a friendRated 5 out of 5 stars
I really enjoy it :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it's a great membership it's give you great discount every week and it's give you two months returns in every item you buy and so much more
I would recommend this to a friendRated 5 out of 5 stars
Card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have unlimited access to all types of deals and money back on items if the price drops any
I would recommend this to a friendRated 5 out of 5 stars
TIPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and also very helpful in the Geek Squad department.
I would recommend this to a friendRated 5 out of 5 stars
Greatful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so greatful i got it cuz man they give you money back if a item you purched go on sell they give you some of that money thats amaizing
I would recommend this to a friendRated 5 out of 5 stars
Membership has it's rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is of great value because it is available (at no additional cost) whenever needed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Should be recognized for the good job they did.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men that came to install my stovetop went beyond just installing it. They did extra work to make sure it was going to be stable. They were great.
I would recommend this to a friendRated 5 out of 5 stars
Worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad support is great, even if I have to wait . I haven't used them as much as previously, but I intend to take full advantage of the plan.
I would recommend this to a friendRated 5 out of 5 stars
Help with online payment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem paying my bill online. The young man I talked to was patient and made me less anxious.
I would recommend this to a friendRated 4 out of 5 stars
membership plan not yet used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joined but have not had opportunity to use as of this date.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very good, it has many options and many offers better than other applications.
I would recommend this to a friend
