Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41670 reviews
(41,670 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love my membership, plan to use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value! Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but i would like my money back if you were better at going that everything would be okay
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .We absolutely understand how you are feeling after your My Best Buy Plus™ has not met your expectations. We would love to hear more from you and work to better assist you. Please contact our team via private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Rated 5 out of 5 stars
lovin the best buy life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the membership helped me get my ipad!!! it was so exciting and fun to go in and buy my things and get a discount bc of the membership, loving my best buy life
I would recommend this to a friendRated 5 out of 5 stars
Membership makes service easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very helpful in setting up new TV in home
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store is clean and organized, and the employed are super great customers service, I love the store.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great to have. Knowing you have unlimited customer service support and having that extended warranty is a real peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Best membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ive ever experienced. It would be hard to beat this one thatnks again for excellence!
I would recommend this to a friendRated 5 out of 5 stars
Best "PLUS" Membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best "PLUS" Membership! We love the value and protection we receive with this membership! So worth it!
I would recommend this to a friendRated 5 out of 5 stars
Looking forward to extending my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All my needs were met by Best Buy including getting an appointment within my time frame. Thank you guys
I would recommend this to a friendRated 5 out of 5 stars
Useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary purchase. I found this membership to be useful when I needed to return an item due to a manufacturer's defect. This membership made the return seamless.
I would recommend this to a friendRated 3 out of 5 stars
Alright
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get it to be able to buy an item for cheaper. It kind of almost paid for itself.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Hops! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We appreciate the feedback. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Rated 4 out of 5 stars
Great people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful staff. Everyone is ready to help or redirect you.
I would recommend this to a friendRated 5 out of 5 stars
I already did this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I value this membership. I feel supportrd in any issues that arise.Great Membership.
I would recommend this to a friendRated 5 out of 5 stars
Makes financial sense for more expensive buys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In theory this service from a store is unmatched, love the idea of minimum extended warranty coverage to protect against lemons after the first year on larger purchases.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service on all fronts and would order from them again
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right for extra offers, and extra guarantee. Great choice.
I would recommend this to a friendRated 5 out of 5 stars
Membership is worthwhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is worth the cost. Yes for everything you buy.
I would recommend this to a friendRated 5 out of 5 stars
Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is totally worth purchasing. I have received discounts that have already paid me back. I like the different discounts that are offered per day.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is the real value member prices plus everything that I get in benefits. We use this membership anytime we get the chance. I totally recommend this.
I would recommend this to a friendRated 1 out of 5 stars
Not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forces into getting into membership as one of the sales associate told me that we will get a $100 rebate with the membership as the price of the laptop we bought will ho down in two weeks and will get a $100 credit on my best buy card. After a month of waiting we still did not get any credit and dont have the need of the membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Magiting! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
What you've mentioned is quite concerning and we'd like to review this for you. Please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) with the full details of what took place. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
