Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41116 reviews
(41,116 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
My Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grateful that I have the needed security when I need it most. Wish I had this with my last purchase.
I would recommend this to a friendRated 4 out of 5 stars
60 day sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Sony television 62 days ago and today was denied the Black Friday sale price ($198.01 reduction) because I was 2 days late. Has anyone received any allowance on the 60 day rule?
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing support on a price match. We appreciate your feedback, and have provided a link to our Price Match Guarantee Policy below.
https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
Rated 5 out of 5 stars
Best Buy Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased all new appliances for a kitchen renovation. The Membership has great benefits and perks !
I would recommend this to a friendRated 5 out of 5 stars
Once again happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with it just I was under the impression that when I purchase this I would get extra time on warranty but was wrong and 60 day extended return policy besides that happy with it
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Apple products with great appreciation for solid quality
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Save money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great cause I can save money with delivery to my house when I get stuff I love it
I would recommend this to a friendRated 4 out of 5 stars
Can’t quite figure out the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think we initially bought the membership because there was a benefit when I bought a new fridge. Since then, I’ve been waiting to cancel but always forget
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This yearly membership as well worth it because I got $50 off my first purchase, which was the cost of the early membership and then all of the other benefits as well!
I would recommend this to a friendRated 5 out of 5 stars
I love the cool savings from my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership plan is highly recommended. I just, it’s like unlimited savings. I enjoy my membership and I this will be for a lifetime because Best Buy is always my favorite store.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not usually one for store memberships, but this seems beneficial for a tech guy, and they dropped the membership price.
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This saved me a decent amount of money when i added it in buying my pc purchase. I got a credit about a week later that paid for a new keyboard for my new computer. The gentleman i dealt with at the store when getting this was great.
I would recommend this to a friendRated 5 out of 5 stars
Computer purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it . It is exactly what I needed and at a reasonable price
I would recommend this to a friendRated 4 out of 5 stars
New TV Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a new LG OLED TV from Best Buy. The salesman was excellent. However, I don't feel that I was given enough infomation about the warranty or how to obtain help with questions about the TV set up or adjustments.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 3 out of 5 stars
Can't redeem 2 free months of apple tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This process is ridiculous. And there seems to be no way to redeem this offer.
No, I would not recommend this to a friendRated 5 out of 5 stars
⭐⭐⭐⭐⭐ Amazing Help & Great Deal on iPads for My Ki
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an incredible experience at Best Buy while shopping for iPads for my kids! The representative listened carefully to my needs and asked about their ages to recommend the perfect models. They found exactly what I was looking for—at a fantastic price—and even ensured fast delivery so my kids could start using them right away. The service was friendly, knowledgeable, and hassle-free. I couldn’t be happier with the purchase and highly recommend Best Buy for anyone looking for tech help. Five stars all the way! ⭐⭐⭐⭐⭐
I would recommend this to a friendRated 5 out of 5 stars
Best of headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“I signed up for My Best Buy Plus and it has already paid for itself. The free shipping is super convenient, and the member-only pricing has saved me money on a few big purchases. I also like the extended return window, since it gives me peace of mind when buying electronics. Signing up was easy, and I can see all my perks right in my Best Buy account. If you shop at Best Buy regularly, this membership is definitely worth it.”
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this membership has been well worth the expense. With the credits I received from my purchase of an item and the membership I was able to get a considerable discount on another item.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy best place ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing but great experiences at Best Buy. The staff is always friendly, knowledgeable, and willing to help without being pushy. Whether I’m shopping for a new laptop, headphones, or home appliances, they’ve consistently had a solid selection and competitive prices. I recently picked up a smart TV, and the associate walked me through all the features, helped me compare models, and made sure I got the best deal. Checkout was smooth, and I appreciated how clean and organized the store was. Their price match policy is also a big plus. I’ll definitely keep coming back for electronics and tech gear. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Good product and service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good product and service. I like and trust the products bestbuy provides..
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased an HP All in One computer. The sales assistant mentioned the The Buy Plus membership. I was very interested in the price match for 60 days. Especially since Black Friday was coming up. The price on my purchase went down another $50.00. I called Best Buy and was given the $50.00 credit to my credit card. No problem.
I would recommend this to a friend
