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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41678 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1095 Showing 21,881-21,900 of 41,678 reviews
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing card, great service and a really good credit card for everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes absolutely, great discounts but also received a 75 dollar free bar scan code on my phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership came in handy right away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a sweet surprise when we made our first purchase after becoming members and we received an additional discount over and above the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used lately, but definitely will!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy did a great job upgrading us to the best buy plus plan and adjusting prices of recently purchased items to save us some money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consistent info among staff is non existent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to speak to a live person for any kind of help is extremely difficult and when you do the information us not consistent between reps on the phone or staff at the store. AND its impossible to call anything at the store you made a purchase from.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great no hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this as I was already out of my return period prior. First time I returned a product to upgrade for a better item and I got no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership to have. Love the deals they offer before the general public gets them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the plan on the recommendation of the sale rep. I already saved 240 dollars with price matching after the fact. It has paid for itself already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan offered was great!! No interest and very easy process for my card. Love my Frigidare refrigerator...I will def be purchasing dishwasher next! Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duval

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys and lady was awesome I was in a complete panic after switching out reciever for a second time still awaiting consultation on what type of marantz receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this extra protection on my son items for his gaming systems and Rumble page.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership because they told me I was going to get a $50 reward, so basically the membership was going to be free. This was in 2024 I have call several times and try to get the rewards as they have never appeared in my account as they said it would. I ended up cancelling the membership because I never got offers or anything worth keeping it and keep paying for it and never got my reward. At the store when I tried to check they told me I have to call them again to resolve this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers me great value and is worth the yearly membership price! I am so glad that I purchased and look forward to more savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a true value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a desktop & found it on sale shortly after & saved $200. Such a deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it only if you are a constant buyer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the membership since I got it. If you constantly buy at Best Buy, then it is worth it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Marielena! Thank you for reviewing your My Best Buy Plus membership. We absolutely get that memberships aren't one-size-fits-all. We'd be happy to go over the amazing value My Best Buy Plus delivers and would be thrilled to show you how it can specifically benefit you. Check out the full details at https://www.bestbuy.com/memberships, or give us a ring at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to trust you can enjoy your product or return with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where's my card?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still am waiting for my new card! I was told it's in the mail.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      As Citibank is the issuer of your My Best Buy® Credit Card, you'd need to contact them directly with any account questions. Their support team can be reached by calling (888) 574-1301 or through their Twitter account @AskCiti. You can also view their Contact Us page here: https://online.citi.com/US/ag/contactus. For assistance with other questions or concerns, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    dissatisfaction with the BestBuy store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having extremely bad experience with BestBuy. Though I have cancelled the purchase at the time of delivery I keep getting the statements, fees, etc for more than a month. There is no way to connect to the live person on phone. The email address for customer service is invalid. The person in the store could not want or cannot help. I spent at least 2 hours of my time trying to resolve the issue, two visits to the store as well… No luck so far. I really would like to cancel my membership ASAP.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having cancelled an order that may not have been refunded yet can be difficult. You can certainly reach out to us to check on your purchase refund for support. Please note that your payment method may still charge fees for late payments if the purchase passing the billing statement period for your account. Please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really good. Main pro is that 60 day return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has already paid for itself. Better yet, the appliances we bought for our new home all have additional warranty coverage.

    I would recommend this to a friend