Customer Ratings & Reviews

Had to return an item. Dreaded to go through the hassle. It was a fantasic experience. BestBuy personal were extremely nice and the return went like a dream. (GREAT!!)

The My Best Buy Plus Membership has proven to be better than any other retailer “club” and decisively so: the best. Specifically, I am not one to return items, and on the rare occasion that I do, the window to return will have closed. This is especially important in electronics, where two weeks can be too short of a period to gauge the quality of your purchase. With that in mind, and considering the cost of electronics, the membership’s accompanying 60 day return policy, limitations few and far between, has given the peace of mind that is so needed in this day and age. And I stress the peace of mind because the return process is seamless, no hassle, and most importantly, friendly. I actually feel like this is a membership rather than some artificial facsimile to further profit margins. Perhaps I am shortsighted, but so far I feel confident about joining and regardless about whether I am indeed myopic, the membership has paid for itself already via purchases that didn’t quite fit my needs but were outside the scope of the non-membership return policy. I am considering upgrading to the next level of membership when the time comes. Great job Best Buy, I am grateful for your endeavors in improving the consumer experience.

Receiving news and exclusive offers are huge when it comes to being first in line.

You cant go wrong with this membership as it offers you the best deals, the best support and protection on every purchase you make. I know that im making the most out of my money with every purchase.

The service I received was excellent for a change. Sale representive was knowledgeable like OLD days. Now you have people working area don't know anything about section they working. I think you put them in Geek squad to save money

It's good if u want to return. Hmu have longer time and benefits are good

Buy this, buy Best Buy stuff, net positive money vs not buying this and getting the same stuff. Win win.

Especially if you forget to return in the time frame like I did

The membership is easy and convenient to have. Instead of 30 day you get 60 for returns. If you see an item you purchased within your time frame on sale you can call to get the sale price without having to go to the store. Your items are also insured.

Membership pays for it self with all the discounts you receive. Amazing prices and offers

Great membership to have. Easy to use. Good discounts. Perfect!

Worth the price and it come in handy when you buy new products.

The Best Buy Plus membership has been a great value so far. I’ve saved money through exclusive discounts and free shipping, and the extended return window makes shopping more flexible. It’s also convenient getting early access to deals, especially during big sales. Overall, it’s worth it if you shop at Best Buy regularly — the perks easily make up for the annual cost.

Having this membership is good if you buy a lot from Best Buy, but my spending habits have shifted, and it's not making as much sense to keep my membership anymore.

Signed up for the My Best Buy Plus membership. Cost me $49.99/year. Here's what I noticed: Free 2-day shipping – legit and reliable. No issues so far. Exclusive member pricing – saved about $80 across three purchases. Worth it if you buy tech semi-regularly. Extended return window – extra 15 days. Came in handy once. No restocking fees – returned a laptop, didn’t get dinged. Not a game-changer, but it pays for itself if you shop Best Buy more than a couple times a year. No ads, no catch. Just solid perks. Didn’t bother with Total membership (too pricey unless you need tech support or protection plans constantly). Would I renew? Yes.

Value of the Plus membership has not been explained to me to date

Product was delivered on time. Was a good value and was delivered in perfect shape.

Would highly recommend for customers who frequent Best Buy! Great deals and services available to members

For the longest time i didnt like best buy yhey were always expensive and felt wasnt for me till i got i into pc gaming the get deals thru out thw year and membership pays for its sell after a few purchases

I didn't know such great customer service still existed! No surly tattooed teenagers running this place! I have purchased both a Kitchen Aid oven and a Frigadaire refrigerator and had the deal done in 20 minutes or so! Soly, Cale and Andrew at the Colorado Mills store were amazingly knowledgeable and helpful. Such nice young men who advised me wisely. The delivery guys were also wonderful, and I had my appliances in a weeks' time. Very heartening to know there is a store where you are greeted when you walk in and someone is there to help in short order. I highly recommend Best Buy!