Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41702 reviews
(41,702 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I constantly use my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saved more than quadruple what I paid and always had free shipping. It’s a no-brainer.
I would recommend this to a friendRated 3 out of 5 stars
Good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person hooked up a tv that was not connected. We ended up buying that model
I would recommend this to a friendRated 3 out of 5 stars
Terrible support.!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Calling for support is a nightmare. I get someone in a foreign country whose accent is extremely difficult to understand. I can’t call the store where I spent $900. That’s crazy.
No, I would not recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the membership cause it allows great deals.
I would recommend this to a friendRated 5 out of 5 stars
I use this all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is awesome! They always have discounts that saved me a lot of money on my new pc build. I got all of the parts from here and they made it so easy and effortless.
I would recommend this to a friendRated 4 out of 5 stars
Love my membership great bye
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good membership really helps out with cost of things
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great. It is there when you need it. The people are nice helpful and you get all that with no hassle. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Great benefits for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the best part are the discoubts. I daved the entire cost of the membership when i got it originally. I highly reccomend.
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus™ membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus membership, is worth the cost. Because I had this I was able to get a price match past the basic 15 days. Extended 60-day return window on most products.
I would recommend this to a friendRated 5 out of 5 stars
A Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has easily given me a lot of rewards and saved me 200$ of they keep up the switch buy2 get 1 sale I may keep this membership for me and my family.
I would recommend this to a friendRated 5 out of 5 stars
Rewards review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent program for individuals that considers themselves a cut above the rest. I’ve enjoyed all the perks and benefits of the rewards program to the fullest. Thanks, Steven
I would recommend this to a friendRated 3 out of 5 stars
never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we purchased internet equipment and never used it for anything and not sure about it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with it. The My Best Buy Plus™ membership includes things like free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have questions of any kind for us, please reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Rated 1 out of 5 stars
No benefit that I can see
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically paying for nothing in my opinion . Cant even get thru to the store when you call. Get some foreign person who’s language you can hardly understand
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Audiophile11, thank you for sharing your feedback. We can see why you’d be upset. While My Best Buy memberships include benefits that vary by membership level, such as exclusive member pricing, rewards, and other perks, we'd be happy to help clarify what's included in your plan. You can review membership benefits here: https://www.bestbuy.com/memberships. If you'd like us to take a closer look at your concerns regarding your membership or store contact experience, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and let us know you're contacting us in response to your My Best Buy review.
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like having some security for larger purchases, especially electronics and PCs.
I would recommend this to a friendRated 5 out of 5 stars
Apple freak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New at this but begin to learn more and hopefully will benefits me on the newest few weeks!
I would recommend this to a friendRated 5 out of 5 stars
Plus membership is worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like video games or collectibles, the Plus membership pays for itself in no time at all. If you are shopping elsewhere for these items, take a look at getting this membership.
I would recommend this to a friendRated 5 out of 5 stars
Good membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for buying expensive items.. worth it if you are a bestbuy regular..
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My BestBuy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat Free shipping on everything and even same day delivery is available!
I would recommend this to a friendRated 1 out of 5 stars
Best Buy has lost its shine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into buying this because it improved customer service for my appliance purchase. The only reason I bought it was for the "improved customer service" Just before my appliances were to be delivered I started receiving cancelled order messages. I called the store to take to salesman. The phone took me to a message bank in India or the Philipines and they said I am unable to talk to store. They ordered another type of appliance. Few days later same thing happened. I asked the phone bank person to cancel my entire order. Since things are back ordered and I do not want to have piecemeal deliveries. I need appliances. They said OK. A few days later on the day my appliances were orginally scheduled for delivery. I receive a notice that backordered and they are cancelling my order. Still waiting for refund. I have since purchased the appliances at a competitor and they are in the warehouse awaiting delivery. Best Buy has lost its shine.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, DavidM! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent order, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was totally worth it, especially since I tend to buy all time in all seasons..
I would recommend this to a friend
