Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41725 reviews
(41,725 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Say yes to Best Buy plus membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy membership is great to have with them already having deals on top of steals! Would highly suggest everyone who goes there to purchase the membership!
I would recommend this to a friendRated 5 out of 5 stars
Worth the Saving!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$55 for a whole year of savings its a steal! perfect! have been saving a lot more than the membership i paid for. would 100% recommend worth the money!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review! We are so glad to see how being a member of My Best Buy Plus has proven to be such a great value for you. Don't forget that with your membership, you also get 60 days to return or exchange most items, and many items have free 2-day shipping available for you.
Rated 1 out of 5 stars
Misleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I can use this to pre-order Pokemon cards. Which would have been great to get after work. Only to find that you can’t do this with Pokémon cards
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, RRab! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Rated 5 out of 5 stars
excellent product the best machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product the best machine, excellent product the best machine, excellent product the best machine, excellent product the best machine
I would recommend this to a friendRated 5 out of 5 stars
Apple Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent and sales person was very helpful in explaining the terms and conditions, also the benefits includes the membership
I would recommend this to a friendRated 5 out of 5 stars
Membership member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I very seldom see use for my members only membership deals, but for a few of my items it was handy and needful. Thanks bestbuy
I would recommend this to a friendRated 5 out of 5 stars
Protection Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very valuable as I travel frequently and appreciate the protection I receive from the membership on my Ipad.
I would recommend this to a friendRated 5 out of 5 stars
Get It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extended return policy (trade that bugger up!), extended price matching (get that bugger cheaper) it's kind of a no-brainer...
I would recommend this to a friendRated 5 out of 5 stars
Buy it! It's worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great savings in the membership, I'm notified Daily regarding member exclusive deals. I earn rewards all the time. It's great.
I would recommend this to a friendRated 2 out of 5 stars
Not worth it but I was talked into it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used a benefit yet other than lower price matching, which has not happened.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting the most out of your membership is key. More information about your My Best Buy Plus membership, as well as many of the benefits can be found at the following link: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
If you need further assistance please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Rated 1 out of 5 stars
Elite xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst controller I ever bought couldn't use it unless it was wired and its a wireless controller for $199 bucks i took it back wont buy another
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JOANIEK! Thank you for sharing your feedback as a My Best Buy Plus™ member! I you are seeking assistance with your Xbox controller, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help!
Rated 1 out of 5 stars
Cancelled Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to go cancel the membership couple month after purchasing thinking that will stop the automatic renewal BUT NO! Unlike every other stores that will kept your benefits until the following year, ALL YOUR BENEFITS ARE GONE the same day!!!! AND YOU DONT GET REFUNDED. Talked to an agent online and they tell me to buy a new one. Im not those people telling them you lost a loyal customer but I just don't see myself ever shop at Bestbuy ever again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. I can understand that cancelling your membership while attempting to cancel the auto-renewal can be difficult. Prorated refunds are provided if no services were used while the membership was active. You can certainly cancel closer to the auto-renewal date as the membership requires auto-renewal and this can't be removed. We are glad to help if you have further questions or concerns in store, online at our Best Buy website, over the phone (888)237-8289, Facebook Best Buy Support, X @BestBuySupport or view membership details online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 5 out of 5 stars
Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase and the staff was very helpful. I am satisfied.
I would recommend this to a friendRated 2 out of 5 stars
No longer worthwhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Changing the benefits of membership midstream isn't fair game. When I signed up the benefits were worthwhile (free installation and takeaway on major appliances, etc). Now, all that's left of value are marginal discounts on items I don't need, and a 60 day return policy. Hardly worth the price of a membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, bbck! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We strive to communicate any changes to the terms of your membership in a timely manner to all of our members. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, kindly reach out to us on social media. We would love the opportunity to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review.
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone are always so friendly & knowledgeable, thanks for all the help!
I would recommend this to a friendRated 5 out of 5 stars
Membership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this plan, it is great for deals and membership issues.
I would recommend this to a friendRated 5 out of 5 stars
Perfect choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never buy “extras” in any store but buying this is a plus really necessary
I would recommend this to a friendRated 5 out of 5 stars
Best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its been great im very happy with my membership and keep up the good work
I would recommend this to a friendRated 5 out of 5 stars
My membership love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service and also that it offers me protection on mostly all the electronics and appliances I have purchased
I would recommend this to a friendRated 5 out of 5 stars
Amazing
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Had an amazing experience overall. Very nice and friendly and the product was delivered in a timely matter and i cant wait to use it
I would recommend this to a friend
