Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41738 reviews
(41,738 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Loved the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good deal for me, I got many discount offers using this membership.
I would recommend this to a friendRated 5 out of 5 stars
Price match policy honored
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process was very user friendly & easy to get my request met.
I would recommend this to a friendRated 5 out of 5 stars
I like My Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like My Best Buy Plus. Better retirn policy and discount for members.
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far having this membership has been very beneficial and easy to use
I would recommend this to a friendRated 5 out of 5 stars
I like the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchases are excellent and great service.My online payments are easy. I can monitor my purchases with convenience.
I would recommend this to a friendRated 5 out of 5 stars
Paid for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved enough money to cancel out the cost of the membership. I wouldn't have gotten it for any of the other reasons aside from saving money.
I would recommend this to a friendRated 5 out of 5 stars
Great membership & reps!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership and cost are great! But the best part was the service we received from the representatives at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
I would always recommend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the attention, I love everything they sell, I would like to buy everything, I would always recommend the store
I would recommend this to a friendRated 5 out of 5 stars
JOSE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best membership…save you went price go down and more time for return !!!
I would recommend this to a friendRated 5 out of 5 stars
Installation of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and even wanted to vacuum the floor after they were complete because of some foam on the floor!
I would recommend this to a friendRated 5 out of 5 stars
Extended return and warranty benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership will pay for itself after a few purchases
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This paid for itself within a month! We’ve saved money, and I live the random deals as well as the price matching
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is great! Great value! I get many benefits including pricing.
I would recommend this to a friendRated 5 out of 5 stars
I like doing business with Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've enjoyed doing business with Best Buy for many years. I look forward to my next purchase. the Service is fantastic. Very nice Employees.
I would recommend this to a friendRated 5 out of 5 stars
Returning member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has been awesome, i have gotten lot of good deals and rewards
I would recommend this to a friendRated 5 out of 5 stars
Awesome membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for buying anything that you need. I love it. Save my money and pay half price. Really nice! That's worth to buy it.
I would recommend this to a friendRated 5 out of 5 stars
Mims Family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. They have all the best deals and sales. Keep doing what you do.
I would recommend this to a friendRated 5 out of 5 stars
GREAT PRODUCT.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and warranty, professional service, and staff disposition.
I would recommend this to a friendRated 1 out of 5 stars
This was a misleading offer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They give you a delivery and installation date, let you pay, fully knowing they won’t follow through. Then they don’t even bother to call to cancel the appointment — they just wait until the same day to tell you they have no staff available! With zero consideration and no professionalism, they simply tell you that you’ll have to wait another two or three weeks! Of course, I canceled my purchase — not only because of their total lack of reliability and the “you pay and we’ll deliver whenever we feel like it” attitude, but also because of their awful customer service. We all deserve to be treated better than that!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, there. Constant communication is definitely key to a successful installation. Can you please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport so that we can properly document this for you?
Rated 3 out of 5 stars
Its Ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't buy enough to get any real benefit. Prefer the older rewards program.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
