Customer Ratings & Reviews

I had a return that was over a month old, and the return policy without the plan was well over. I called to make sure as the store is far away. They confirmed that I could return the item. The store was pleasant and efficient. I have already made my membership worthwhile without using any of its other perks yet!

The membership is great for major purchases and no interest for a period of time is a winner

I've been using My Best Buy Plus™ for a little while now and honestly, it's been totally worth it. The free 2-day shipping is super convenient, and I’ve already saved money with the exclusive member deals. I shop at Best Buy pretty often, so the benefits really add up. If you buy tech or gadgets regularly, it’s definitely a solid upgrade from the free membership!

I was surprised at how much I saved, the special treatment I received and the all around experience with becoming a member!

My Best Buy Plus™ Yearly Membership delivers exclusive benefits, including extended returns, member-only deals, faster support, and enhanced rewards. It’s a valuable option for frequent Best Buy shoppers and tech buyers who want priority service and savings throughout the year.

Great value and love saving money when shopping here

The membership is a good price & offers some pretty good deals.. Have only had it a moth or two so time will tell if it's totally worth it. It does have good features like a 60 day return policy on all purchases..

I love Best buy its my Favorite store to shop in. Its always a pleasant visit with all the latest gadegets and Equipment. Plus they give you items without even asking for a downpaayment, once you sign up to be a member and get their card. I love it, they make me so happy. Shop there Today, They are the best!!!!!!!!

Happy my girl told me get membership. I bought a ps5 and was able to return twice for exchange. Best biy swit hed it no questions asked. If you like electronics this membership is crucial.

Bought a HP Slim Desktop on 12/14/25. Was not told it was a "refurbished" unit. When asked about getting a bigger hard drive, the salesman went up front and got one. He was polite and efficient, but evidently he sold us the wrong drive. He brought up a SATA instead of SSD M.2. I had to research and order my SSD M.2 online and purchase another drive.

Although it saved me $20.00 on Microsoft 365 software, the membership still cost $49.99... so I actually lost money on it. Sure, it's good for a year, but I'm not a big purchaser of tech stuff - I simply needed a new computer and I certainly don't expect to need another one within a year! The incentive that I could "get a refund of the difference in price if the price went down on the computer I bought" sounds exciting but if you buy a high quality, popular, well built computer, mid-year (not when new models come out) it's probably not going to go on sale within 30 days... So, overall, good upsell, but not a good value. My salesman was very good, and helpful, so at least he got credit for the sale.

The membership paid off foe me almost immediately. The price on my tv went done $114 within 2 weeks after I bought it. After I contacts Best Buy customer relations they were quick to credit me that amount on my credit card. Membership wss wealth the money and i still have 11 months to get more benefits from it.

I got an absolutely fantastic deal with my trade in. Customer service was steller.

Great advantage having Best Buy Plus membership. Worked great with free install service for our 100" TV. Wasn't Geek squad but a Third party install. Still did an amazing job and picked up all there supplies and area before leaving.

Within a month and I had already gotten a 5 dollar coupon plus some exclusive deals on items relevant to me, so it seems it pays for itself.

Plus, program is definitely worth the money you get discounts on a lot of things plus there’s a lot of other perks for being a member. I enjoy having a better return policy also just in case there’s an issue with products.

Not sure what I purchased and will be discontinuing soon

I was hesitant on having a subscription, but the value this gives is great for those that frequently BestBuy. Not only was I able to get $300 back for my phone, but receiving randomly $35 of credit in my account is great. Genuinely, I've made back my $50 for the subscription, and only received more.

I had a washer that was damaged in transit to my home. Somebody in your corporate headquarters told me that they would buy it back for parts at least give me some money back on it. Everybody at the store kind of looked at me weird like that ain't never going to happen and it hasn't happened and I've been told it won't happen so I'm not really happy with Best buy because if they don't care about me why should I care about them.? So, no I don't think I will tell anybody to go to Best buy they don't seem to care.

Membership benefits are great if you frequently shop at the store. The added benefit of extended return period is a plus.