Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41801 reviews
(41,801 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth process on becoming a Best buy member. The associate was very helpful and courteous.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership helps out significantly. I appreciate the benefits and the recommendation to get me to do this. I definitely recommend!
I would recommend this to a friendRated 5 out of 5 stars
Great !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. I like coming to this store for items.
I would recommend this to a friendRated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They haven't let me down. i can depend on best buy for assistant.
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deals, always low prices for members and points with rewards
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More than paid for itself over the year. Better than Amazon Prime!
I would recommend this to a friendRated 3 out of 5 stars
do not buy much at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase enough to receive any value. prices are better on Amazon
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Mary! Thanks for your review of your My Best Buy Plus membership. We're sorry your My Best Buy Plus membership experience wasn't what you hoped. We're happy to help you find benefits that fit. For questions or concerns, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Rated 3 out of 5 stars
Horrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service Salesmen did d not know product
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales crew was very professional…and knew what they were doing.
I would recommend this to a friendRated 5 out of 5 stars
Discounts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love to get discounts on products that I actually use
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership saved me money on kids ipads 4 xmas
I would recommend this to a friendRated 1 out of 5 stars
Not worth the $$ cant reach humans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold on this as black friday deals may have a better price. A lower price did cime out but I have not been able to get a refund as i cannot log into the app. I called and regardless of the time if day it says the store is closed. I used text tech support and they said they cannot reaet my log in. I have had no lucknreaching a human. I was out of town when the price reduction was posted so unable to go to the store. I feel this is not worth it, if i can i will retun the laptop and buy on Dell site.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this review with us. We're concerned to hear you haven't been able to get assistance with this. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This buy is worth the price because there are so many things which get deducted the same price we bought the plus membership
I would recommend this to a friendRated 5 out of 5 stars
highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this memebership has a lot of great deals, and if you love shopping at best buy it’s highly worth buying the membership
I would recommend this to a friendRated 1 out of 5 stars
Was kit a good memebership worth it lol
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is pretty weird but maybe you could use it if you liked bestbuy enoguh but seems to not help much
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We regret to learn the membership does not fit your needs. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM.
Rated 5 out of 5 stars
Love Best Buy Membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deals! Great price! Comes in handy when you need something!
I would recommend this to a friendRated 5 out of 5 stars
Very good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very worth it, very good deals, extend period of time of return or exchanges,
I would recommend this to a friendRated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save me money on my cd player. Keeps saving me more money on other purchases that i made and more in the future
I would recommend this to a friendRated 5 out of 5 stars
Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy decision to purchase the plus membership….cost was immediately offset with a reduced purchase price on my MacBook.
I would recommend this to a friendRated 5 out of 5 stars
Good Stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the exclusive deals and longer return window!
I would recommend this to a friend
