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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41809 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1306 Showing 26,101-26,120 of 41,809 reviews
  • Rated 3 out of 5 stars

    Best Buy repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the person return two or more times before he got it working.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Sharon! Thank you for your review of your My Best Buy Plus membership. Please feel free to reach out to us at (888) BEST-BUY or (888) 237-8289 for any questions or concerns or visit https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've saved some money being a plus member. Since I'm renovating right now. The savings really help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor business poor geek squad poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad installed all my appliances and didn’t even test them. They didn’t even remove all the packaging. They were in such a hurry that they forgot to open the gas line to the dryer and had they tested the appliances before leaving they would have caught that. On top of that they didn’t install the second waterline to the dryer for the steam dry feature. Not only did I not receive that installed part , I was also charged for it. If someone pays for installation then Best Buy needs to do a proper installation! If this is how you treat your paid membership members and Best Buy visa members then I want no part of Best Buy anymore. ABT looks a lot better now. Your customer service desk couldn’t even rectify the problem and didn’t even call me back. You guys are horrible!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We enjoy our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has helped me greatly. I’m a regular shopper at Best Buy so it made perfect sense.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on an external hard drive Haven’t found any deals since

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Much Value for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Much Value for the $. Best feature is when you buy something, if they offer it at a lower price in the next 60 days they will refund the difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this membership was of excellent value, since it allows one to save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like everyone is going to memberships. Best Buy’s is worth the value if you have many electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this to get helps u with a lot to buy in store like discounts and etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with how well the representative took my concerns to heart and took the time to handle the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely take advantage of this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discounts offered- great value for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is terrific! It allows for great offers and savings on outstanding products!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a phone 4 my brother for 450.00. I was told transferring of his info was no charge. When he came and had thatcdone he was charged 39.99. I had 2 later go speak 2 a manager to get it refunded

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having the My Best Buy Plus plan doesn't provided the free in store services that the My Best Buy Total membership offers. You can see more regarding the different memberships available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you would like support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    It’s me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership you get a lot for the money worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, i would say it is definitely worth having. Especially if you shop here often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth investment for the services received. Allows for increased support with purchase power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m yet to fully explore the My BestBuy Plus, but so far I like the perks. I like the extended 60-day return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in to do the job very well. It lets me exchange items beyond the regular 30 days's window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Christmas and other purchases I’ve already made back the purchase price plus some. Will always be a plus member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can find all the electronics you want here, an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can find all the electronics you want here, and in terms of price it is much more affordable than in other stores

    I would recommend this to a friend