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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41812 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1328 Showing 26,541-26,560 of 41,812 reviews
  • Rated 5 out of 5 stars

    Not for me, but could be for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are planning on buying a lot at BestBuy, I guess it could be worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use this membership all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with protection plan and tell squad. Membership is worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Supremely underwhelmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted it to work out but between their horrible lyinh customer servicd reps they cheated me out of money over and over. Save the time and money and send me half…. Ill work for you just as hard as they do

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We would certainly like to look into this for you. please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price The sales aren't really worth the price unless it's saving you the amount you would pay on something. It needs more benefits.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T DO IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got scammed into this membership. After my old one went out for college, I came here for a replacement. The kid kept asking if we needed this membership or coverage on the laptop and after saying NO 14 times he still signed us up for it and charged us? We couldn’t get that fixed of course no matter what we tried. Then a year later I get an email that they’re renewing this membership?! I tried to get in touch and say we never wanted this in the first place, and we were still charged for the second time. It was a pain in the butt to get in touch with ANYBODY over this and don’t know how they could’ve done this and gotten away with it. Never going back to Best Buy, it’s too much of a pain and not getting scammed again.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Anna! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, lots of information about products I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend getting the membership great deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been very helpful to have the membership especially when i had to buy a new phone and console.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powli

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super i will recommend everyone. Everyone should buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great to have. It helped me with my 2 laptops I have, I will recommend it to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use the benefits of this membership. I hope It will help me when I may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value so far and as of now we have taken advantage of some perks already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy all my electronics at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value very happy I like getting the discounts kick squad was really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price for the discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me some money. Basically paid for itself after the first purchase I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has been awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It makes everything very easy. And the service has been great! Thank you very much Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is all worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and worth it! Got lots of good discounts and offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am receiving what is included with the membership thus far… the special offers pertaining to members.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to our purchase of computer and related software. Best Buy employee did not attach the membership to our software. When we brought this to their attention. Their response was “sorry, there is nothing we can do” and that we have to repurchase the software a 2nd time if we want to use it as they told us we could the 1st time. Conclusion: 0/10 rating for customer service & major lack of accountability from Best Buy. Good companies make things right when mistakes are made by their employees (intentional or not) they acknowledge they made a mistake yet will not correct their own companies actions. If you want to feel at ease buying a $2,000 computer, I’d buy somewhere else. Hopefully this review helps future customers with their decision making process when making a purchase from here.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I affirm getting a membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been new to this membership, there's are great prices for members and discounts. It keeps you spending less and saving more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership by Default

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Best Buy Plus membership with my gaming computer purchase and Microsoft 365 annual membership. Currently, I don't see the benefits of the program but willing to wait it out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best memebership EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best deal in memebership today. The buy 2 Switch games get one free is amazing! 15% off gift cards is fantasic.

    I would recommend this to a friend