Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41813 reviews
(41,813 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the membership helped us when we buy the items.
I would recommend this to a friendRated 5 out of 5 stars
Best Best by ❤️❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best by membership is really helpful and easy going
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It helps me more than I realized it would.
I would recommend this to a friendRated 5 out of 5 stars
we love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great purchasing power inwould recommend to any tech lovers
I would recommend this to a friendRated 5 out of 5 stars
Craig S
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comes in handy when you need to return something. Great
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great to have the membership! You get better deals!
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the value and assurance that this program provides
I would recommend this to a friendRated 5 out of 5 stars
Loving my best buy deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has proven to be a productive thing to have!
I would recommend this to a friendRated 5 out of 5 stars
Cell phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get discounts on everything, only certain things.
I would recommend this to a friendRated 5 out of 5 stars
Member is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very helpful individual would recommend to a friend
I would recommend this to a friendRated 3 out of 5 stars
Membership Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good if you’re constantly buying electronics, appliances, etc every month. If not then it’s not worth it. Once I got the 2 items I needed then I was just paying for the membership
I would recommend this to a friendRated 5 out of 5 stars
Saves me money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saved me a ton on new purchases every year, love it!
I would recommend this to a friendRated 5 out of 5 stars
Sick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service when I needed some help with my pc yup
I would recommend this to a friendRated 1 out of 5 stars
Falsely Promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt pressured into buying this and finally did when I was almost guaranteed that the lenses almost always go on sale for more than the 50.00. I then watched the price and when it dropped went back in to have the price adjusted and was told that the sale must have been something sent just to me and that he could not match that price. I showed him over and over that the price came up on my app and was told sorry. My membership did not do what I was promised and will not be doing it again and will be sure to tell others as well.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Price Matches can be difficult as they do follow our Price Match Guarantee policy. You can review the policy online at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 if you need further support please reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 3 out of 5 stars
Hit or Miss on Deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would take more advantage of this but never found deals for the items I needed. Helped me with my first purchase so it worked out okay.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Joran! Thank you for sharing your experience. We are happy to hear that you were able to take advantage of your My Best Buy Plus™ with your first purchase. The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also find Exclusive Member Deals by visiting https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686.
Rated 1 out of 5 stars
Don't get scammed by the Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a plus member is a scam, I purchased a laptop and the sale said I would get $25 in bonus points because the laptop was $1000. Well the sale went thru and no points so I did the chat thing and the agent said I didn't qualify for the bonus points. So don't fall for all the hype Best Buy advertises, you are not getting the bonus points by being a Plus member. So no I Do Not recommend purchasing the Plus plan.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you sharing this. We can understand your concerns regarding being told you would receive a reward that you never received. Our support teams would be happy to discuss this further with you and see how we can help. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother. The perks aren’t good at all. Exclusive drops aren’t promised as they say they are. It’s not worth getting
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Egarci9046! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Rated 5 out of 5 stars
Good membershup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good membership anf the team is so nice nice quality
I would recommend this to a friendRated 5 out of 5 stars
Good value if you like bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent when deals are available. My favorite is the buy 2 get 1 free.
I would recommend this to a friendRated 5 out of 5 stars
New to it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my first purchase. I was able to save a lot when i first got it and bought a new laptop.
I would recommend this to a friend
