Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41837 reviews
(41,837 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best items never had a problem with anything customer service is great
I would recommend this to a friendRated 5 out of 5 stars
Forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best price with the best service Always the best price with the best service
I would recommend this to a friendRated 5 out of 5 stars
Our membership is very beneficial.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This allows my family to feel comfortable when we make purchases. It takes away allot of the worry.
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, i think is the best option and is easy to recommend it to other for all the benefits
I would recommend this to a friendRated 5 out of 5 stars
Why membership is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is very affordable with tons of benefits!
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership helps you get products at a good price and also gets you notifications on new products
I would recommend this to a friendRated 5 out of 5 stars
i love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership is great! the price drops, deals and so much more. There are definitely so many pros !
I would recommend this to a friendRated 3 out of 5 stars
Not worth the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I don't find real value in the membership. Bought another TV later and the membership didn't provide any discounts. Will not renew my membership again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you taking the time to let us know about your experience with being a member of My Best Buy Plus. While not all purchases receive a discount, we are constantly updating offers. You can check those out at www.bestbuy.com/memberships. Please be sure to check back often.
Rated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus™ mebership is super helpful as a customer, all of the benifits are 100% worth the cost!
I would recommend this to a friendRated 5 out of 5 stars
10/10 Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service we’ve ever had with any store!
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add and value for the money. I was able to get more money for a trade in and it paid for itself.
I would recommend this to a friendRated 1 out of 5 stars
Severely Displeased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.three people came out to set up our tonal 2 system. They didnt program it correctly. Thearms were not installed correctly. They said someone could come back out and install it correctly and they said it would be two weeks. The people who came out to install were a thirparty company, so they didnt care. They would not schedule correctly. We went down to best buy and they still would not schedule correctly. It is supposed to be only a 15 minute setup. They were here for 2 hours. We had to pay someone else to fix it. No way would i ever recommend Best Buy to come out to install anything, let alone tonal. We contacted Best Buy managers, corporate, and never heard back and it has now been over a month.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JaminM! We're sad to hear you're not happy with your My Best Buy Plus™ membership and your recent service with your order. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
It isn't worth a dime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that this membership would automatically double the manufacturer's warranty for anything purchased with this account. When my HP Printer died 2 weeks after the manufacturer's warranty, the local Best Buy said there was nothing they would do. I was told that I could bring it back to the Geek Squad to see if they could fix it, but I would have to make an appointment because they were full for the day. I said to FORGET IT! It isn't worth driving another 21 miles to their store for a future appointment when I needed a working scanner NOW! This is a scam and not worth the money I paid. Best Buy lost a loyal customer of decades. I'll just buy off Amazon and save the trips to the store. Good bye.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 3 out of 5 stars
Washing dryer nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys have sold me a part that so far it doesn't match the laundry machine. It continues giving error while drying, despite all the piping is cleaned. I opted for the old way.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for providing your feedback, Daine. We would love the opportunity to look into your situation further, and get you all squared away. You may reach us by phone at (888) BEST-BUY or (888) 237-8289. You may also utilize our social media team by reaching out through Facebook, Twitter/X, or Instagram. We will be looking forward to your inquiry. Cheers!
Rated 5 out of 5 stars
A Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent program I was not expecting to receive a free Nintendo switch with the purchase of two switch games. Super hype
I would recommend this to a friendRated 5 out of 5 stars
You should do it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Normally will come with a promotion and with discounts is a sure thing to add for your peace of mind. Great service
I would recommend this to a friendRated 5 out of 5 stars
easy to recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easily worth it for those who buy switch games. It pays for its self on the first purchase everything else is just savings!
I would recommend this to a friendRated 5 out of 5 stars
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership doesn’t actually cost anything. If you spend a certain amount of money it’s a free discount.
I would recommend this to a friendRated 3 out of 5 stars
Maybe, maybe not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far ok. Local store folks seem clueless on some purchases
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jeremiah! Thank you for taking the time to leave your review. We hope that you can take advantage of your My Best Buy Plus™ membership. If you have any questions or concerns, please be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
The best choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best decision I made this year. Thanks to the membership, I bought an awesome laptop with discounted price. Thank you
I would recommend this to a friend
