Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41840 reviews
(41,840 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best membership you could get! Very good deal opportunities with this membership!
I would recommend this to a friendRated 5 out of 5 stars
Excellent support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get immediate support when I walked in!
I would recommend this to a friendRated 3 out of 5 stars
Extend Return Policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to see the return policy extended beyond 1-Month.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Kameakane! Thank you for sharing your review of your My Best Buy Plus membership. We completely understand wanting to get the most out of your My Best Buy Plus membership and maximize your savings. As a My Best Buy Plus member, you enjoy fantastic benefits like free 2-day shipping, exclusive member deals, extended 60-day return window on most products and much more! For more information on our Best Buy Membership options and their benefits, please visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. Thank you!
Rated 5 out of 5 stars
Great perk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many perks, worth it. I do a lot of shopping at Best Buy, so this will repeatedly.
I would recommend this to a friendRated 5 out of 5 stars
Membership is worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value!! Used it to reduce price on our TV!!!
I would recommend this to a friendRated 2 out of 5 stars
Best Buy Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the Best Buy Plus membership got me was a free delivery of the new tv. Disappointed. The sales person added an additional almost $500.00 to the cost of my new tv!
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Snoopy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lala values of the perks, cars and the discounts and special shopping then I get
I would recommend this to a friendRated 5 out of 5 stars
Refrig.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing it is great I will use it all the time
I would recommend this to a friendRated 5 out of 5 stars
Membership is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great, the prices and any time support are awesome also, I use my membership every chance I get.
I would recommend this to a friendRated 5 out of 5 stars
Great benefits.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the membership for every purchase whether it’s interest free financing or money back.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use the special deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a good deal and we use all the deals .
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with this membership and would advise anyone to get it for future purchases.
I would recommend this to a friendRated 5 out of 5 stars
BECOME A MEMBER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value and I get the best exclusive deals online!!
I would recommend this to a friendRated 1 out of 5 stars
I was misled about my membership purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I could use the $29.99 membership fee towards my next purchase. Apparently, this isn't the case.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello and thank you for your review. Not getting accurate information can be difficult, so we understand your frustration. The membership fees for the My Best Buy Total and the My Best Buy Plus memberships are not placed towards future purchases. The membership feel allows for a 60 day return period, free shipping, special pricing and invites to sales events. For more information on your My Best Buy Plus membership, please visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Probably a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty sure this subscription saves me money on something. I just can't remember what
I would recommend this to a friendRated 5 out of 5 stars
I love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is best. I like shopping there. The people over there are very friendly and helpful
I would recommend this to a friendRated 5 out of 5 stars
Great Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Membership is valuable to me, because it fixes my computer problem quickly.
I would recommend this to a friendRated 1 out of 5 stars
Frustrating and Unprofessional Service Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently visited the Best Buy in Barboursville, WV, to purchase a new phone as a Christmas gift for my mother, and unfortunately, it was the worst experience I’ve ever had at a Best Buy. When I asked for assistance, the first employee I spoke with was busy and directed me to another employee at the Geek Squad counter. While the second employee was initially helpful, he was constantly interrupted by other customers and employees during our transaction. This lack of focus made the experience frustrating and unprofessional. What should have been a straightforward purchase took over an hour to complete. At one point, the employee helping me left the register to assist another customer, forcing me to ask yet another employee to finish my sale. I almost walked out several times due to the delays and interruptions. This level of service is unacceptable, especially for a store known for customer support. I hope the management at this location addresses these issues so other customers don’t face the same frustrations. I’d be happy to provide more details if needed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Great membership and deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the deals and services with membership. We got great offer with Mac book
I would recommend this to a friend
