Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41847 reviews
(41,847 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great membership value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is of great value and exclusive membership value and protection plans are good to have.
I would recommend this to a friendRated 2 out of 5 stars
Refund of membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this TV and installation at Methuen store, I was never informed about the charging $49.99 for membership. I need this refunded to my account. I can't beleive this wasn't told to me at the store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
I wish I would not have purchased the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Best Buy Plus membership to help me get access to pre-order hard to obtain merchandise, like Nintendo Switch 2 console, or NVIDIA GPUs …. And the membership has been totally worthless in helping get access to anything that is “hard to get”… like the Membership advertises. In fact, I don’t really understand what I am getting for the $50 bucks I spent for the Membership…. It is just the same benefits in free shipping, like I already get w/ Amazon Prime …. So this is a totally worthless purchase and I will not renew this membership next year unless something changes with the membership where it actually does something for me that I can use …..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership, especially when it comes to highly anticpated product releases. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is of real value. I feel that the guarantee of replacement makes the membership worth purchasing.
I would recommend this to a friendRated 5 out of 5 stars
I love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obtaining this membership has brought me great benefits and discounts… I recommend it 100%
I would recommend this to a friendRated 5 out of 5 stars
Nice tech support today in 4 years
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a surface studio 2 today for my son . Normally I couldn't best support like this before.
I would recommend this to a friendRated 1 out of 5 stars
Locked in to whatever tier you buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would caution anyone against buying this membership if you have even an inkling that you might want the upgraded tier. There is no simple way to upgrade at all. You have to “refund” the membership you initially bought and then re-buy at the higher level. Despite how cumbersome this is it would still be serviceable if they didn’t count any dollar you saved using the membership against your refund. So if you got something on sale with the member price they take what you saved away from your refund. This makes no sense to me as you’d have the savings regardless of what tier membership you had. For a straight up cancellation sure but to upgrade a remain a paying member it just seems like a gouge tactic. The one star is for poor planning, or maybe it’s designed this way all along to get people to spend extra money who knows. Most memberships have ways to upgrade for a prorated amount and until Best Buy gets their act together I don’t recommend the Plus.
No, I would not recommend this to a friendRated 5 out of 5 stars
This membership is a great value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value for the money! Great program and happy to be enrolled here. Thank you Craig
I would recommend this to a friendRated 5 out of 5 stars
Money Saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We buy a lot of video games, and the membership quickly paid for itself and has saved us quite a bit of money.
I would recommend this to a friendRated 5 out of 5 stars
Become a Member and let us multiply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Becoming a Member like myself is great privilege’ you can avail a lot of special deals and good discounts.
I would recommend this to a friendRated 5 out of 5 stars
Exclusive Prices, Excellent Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mid-tier membership subscription already paid for itself, thanks to the savings with member-only pricing.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Membership for Someone Always Buying stuff for best buy
I would recommend this to a friendRated 5 out of 5 stars
Love the membership and use it alot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reward membership is a real value and I just received a $50 reward from them So it is worth getting it
I would recommend this to a friendRated 5 out of 5 stars
Support Center service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to use it just once and it worth even just for that, the service was excellent, easy to use and fast.
I would recommend this to a friendRated 5 out of 5 stars
Love our Plus memvership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The card pays for itself with one appliance purchase. Well worth the cost, and you get the benefits for a full year.
I would recommend this to a friendRated 5 out of 5 stars
Sounds like a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful flat screen tv with a high quality image. Just started using the membership.
I would recommend this to a friendRated 5 out of 5 stars
we love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value, we have annincredible offers
I would recommend this to a friendRated 5 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great feature. Had two VERY nice young men come out and out my system up and running!!!
I would recommend this to a friendRated 5 out of 5 stars
Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We found a sound bar that gave us an additional $200 savings as a plus member! It only made sense to sign up!
I would recommend this to a friendRated 5 out of 5 stars
I love the membership it helps alot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thy treat people right the give you member ship reward to buy things its a good oportunity.
I would recommend this to a friend
