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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 41848 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1386 Showing 27,701-27,720 of 41,848 reviews
  • Rated 5 out of 5 stars

    Good member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I got he membership too I love it and I’ll will be shopping with you guys again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't received the items I bought for my son’s Christmas present. They have left us waiting for items to be delivered with no shows plural, no calls, text or emails. I have waited on hold for hours just to be disregard and eventually disconnected when asking for a manager. Not worth your money. Add some to the overall for missed time at work waiting for delivery that will not show. Very poor rating

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate you being a My Best Buy member, and we are alarmed to hear that you have not received your order yet. We'd be happy to look into this further. Please send us a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this especially for the Black Friday season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like there are a lot of perks with this membership which has already paid for itself with a video game sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy receiving specials within the store. It allows me to shop quickly fro my computer and get the best prices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’d do it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership paid for itself on my first purchase. However, I have not used it since. Maybe give us more sales or incentives to buy again. Right now I’m not seeing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment i suggest everyone should have this, the rewards are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership worth every Penny spent. Go for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the membership has been great. I like getting the deals and being able to see them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing discounts year round! I always find what I am looking for and they offer quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth having. I pick up electronics periodically and this safeguards me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reccomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind attention at my purchase at Miami, downtown..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have always been happy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate how Best Buy handles every thing we need They always been very helpful to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premiere member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a bestbuy member since 2007. And I'm working onboardship staffs are so friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    RobertM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used membership benefits so it was not useful

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Pathetic Service leading to personal loss of $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 Dell XPS laptops from Best Buy, The first one "Open Box" as auto cancelled from your end. The Second one a "Brand new" was never delivered and the Third one "Open Box" was very old model which was completely different from what i could see on the site images. Such a pathetic service. Not once, twice but three times in a row is a shame. I was using my international credit card for all of these transactions and had to accrue a loss of more than $300 dollars as conversion charges which is a personal loss to me. I you have any ethics and humanity then atleast compensate me for my losses

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. We understand the frustration when your order experience does not go as expected. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had the opportunity too use this yet but the benefits seem well worth the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful prices for membership users. Great to see such offers for priority customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mimis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services we always get the help we need customer serive always the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing new yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice memberships. I miss my original one the update was not much better. The only great thing is the 2 day shipping home but the items come in their item box and i have had it destroyed and stolen already

    No, I would not recommend this to a friend