Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41850 reviews
(41,850 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
Your app is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is mid. Probably won't renew. Doesn't seem to actually offer much other than free shipping. The app you guys pumped out with H1B labor is honestly horrendous. Its the worst app I've ever used.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
M AND M PRODUCTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE TO TELL YOU! BEST BUY PLUS IS THE WAY TO GO! GOOD DEALS, MARK DOWN, STORE RETURN EXTENTIONS! I MEAN IT'S GREAT!
I would recommend this to a friendRated 5 out of 5 stars
A good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the Nintendo Switch deals. Hope to see more video game deals. I miss Gamer's Club Unlocked.
I would recommend this to a friendRated 5 out of 5 stars
I recommend this membership for everyone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome card and membership exclusive deals, I am very happy with my BestBuy membership.
I would recommend this to a friendRated 5 out of 5 stars
member1958
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, free shipping, great offers with big savings sent.Hoghly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it's out of this world. Picture and sound quality. Love it i won't bother changing for something else.
I would recommend this to a friendRated 5 out of 5 stars
Scammers not welcome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership was a blessing when I needed help with a computer scammer!
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reasonable price for the benefits you receive. I got this when I purchased an iPad
I would recommend this to a friendRated 5 out of 5 stars
Definitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed my membership, the pricing and discounts that I get have made it worth it
I would recommend this to a friendRated 5 out of 5 stars
AWESOME PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'M ENJOYING MY BEST BUY PLUS MEMBERSHIP. I HAVE TOLD ALL MY FRIENDS AND FAMILY ABOUT IT
I would recommend this to a friendRated 5 out of 5 stars
Excellent Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership gives you peace of mind with that extra protection, if anything goes wrong
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never think that i'll enjoy that much , its very usefull!
I would recommend this to a friendRated 3 out of 5 stars
Didnt really use but not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest , I barely used it but did save me some money when initially purchasing it along with my tv
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Brandon! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Best buy Plus.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After being a Best buy rewards member for years it was natural to progress to the next level as a plus member.
I would recommend this to a friendRated 3 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people were courteoous and helpful but the procedure as far as arraigning the delivery not knowing until 24 hours for a 4 hour time prime
I would recommend this to a friendRated 3 out of 5 stars
No harm no foul
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it on or got it with a purchase I was going to make anyways, easy to cancel before it charges you. Nothing hurt
No, I would not recommend this to a friendRated 5 out of 5 stars
so many rewards
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] tons of deals daily it's insane, i bought a few games the other day and got one for free
I would recommend this to a friendRated 5 out of 5 stars
A great deal for any one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of the 10th generation iPad for my daughter who is 11 years old. She loves it.
I would recommend this to a friendRated 5 out of 5 stars
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty good deal it will be better it Best Buy can provide more benefit options that customer can chose from
I would recommend this to a friendRated 1 out of 5 stars
Not at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a starlink with help from a salesperson. They directed us to what accessories to buy and scheduled geek squad to install starlink and WiFi extenders that we bought also. Day of appointment, the 3rd party installer was early, demanded that we be there early or he would cancel. Wife left work, hurried home. Met installer, he was very rude and said we got the wrong mount (we bought what sales person told us) and all he would install was the antenna and was not his job to walk us through the activation. He left, again rudely, like she inconvenienced his day. Went back to Best Buy, bought new mount, relayed rudeness- manager said “sorry “ and rescheduled with a geek squad person. Day of rescheduling, took morning off of work, got text “be there between 8-12am”, no show, no call. Called 3rd party people who called on Sunday afternoon to confirm, and they said he would be there before 5 pm. Again never showed. Next day, they called and said they would be there by 9 I already took one full unplanned day off, without any call back, could not take another. Went to Best Buy, not even we are sorry
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .DjuroR, we are very concerned with the experience you've shared. What you have described is not the level of service we expect from our teams or the authorized servicers that we schedule to complete installation. We would like to follow up with the parties involved, we'd appreciate it if you reached out to our Customer Care team at 1-888-237-8289 (1-888-BESTBUY) if you have not already done so.
