Customer Ratings & Reviews

Membership was fine, was useful for original large purchase. Did not use again across the year. Most disappointing was the policy that the membership cannot be cancelled for auto-renewal while remaining active. So, I could immediately cancel, but then would not have been able to use any benefits from membership later (within original 1 year from purchase). My choices were therefore: 1. cancel immediately, 2. continue to get an auto-renewed membership whether I utilized the service or not, 3. remember to cancel the membership later before 1 year had passed. I was ultimately able to remember to cancel just fine, but it is still noteworthy how Best Buy operates their memberships.

I purchased the membership and I think it’s a really good thing to have. With this membership you get more time to be able return an item which is great.

Was offered the membership since I was buying an iPad, the interesting part that was mentioned was that I could price challenge items after purchase. Sure enough when the iPad went on sale I was able to be partially refunded the difference.

This member ship is real value, mainly because member prices and protection plans on our purchase

Amazing membership to save on items on sale for members only and 60 day return window.

Just what I needed/wanted. Just what I needed/wanted.

The delivery was perfect and the people where so nice.

I was extremely happy with the professional service I received from Abby. She was able to resolve my double charge on a TV in 15 minutes. An issue that the credit card company has not been able to resolve in 2 months of many phone calls and paperwork submitted. My last notification from them was that I owed a duplicate billing on a TV I purchased in November. It’s been a mess and a great deal of wasted hours on my part. Service in store is outstanding. Service from credit billing is horrible. So much so that I probably will never use my Best Buy credit card again!

Saved lots of money on my computer. Get good service.

The membership was a great value, but I was told once I got this and if I copied the code on my receipt from such a big purchase, I would get credit on my statement when the item went on sale that never happened unfortunately

The Best Buy staff is helpful in answering questions and supporting us.

I believe that obtaining this coverage was a wise decision. The staff was incredibly helpful and friendly.

Great help!! Love the Surface and Ash was terrific finding just what I wanted and needed!!

I am enjoying my new kitchen aid dishwasher greatly. The membership will be great to use

The My Best Buy Plus™ membership is great if you shop at Best Buy often. You get free 2-day shipping, exclusive deals, and extended return periods — which really save time and money. The only downside is the annual fee, but the benefits easily make up for it if you buy electronics a few times a year.

The membership makes sense if you buy tech regularly. The added benefits and savings help offset the cost, and it’s simple to use at checkout. Overall, a solid option for frequent shoppers.

The customer service was fantastic! I was taken care of the team from Simi valley, they catered to what was really important to me, broke down the pros and cons then allowed me to decide what item would be best. Most decide for you… the product is better than I could have imagine

enjoyed my purchases at Best Buy. I'm using my iPad, keyboard, and pen. I live in Brazil and always shop at Best Buy, but this is the first time I've become a member. Thank you!

Good return policy of 60 days vs, 15 days and special offers.

Buying a membership helped me to have better products with better options.