Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41851 reviews
(41,851 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Try it please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great and really is worthy , good benefits for the price
I would recommend this to a friendRated 1 out of 5 stars
Membership not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont feel the membership does anything for me and feel that the person i worked with lied to me just for a sale. The prices were different from what was advertised and what i paid for the items purchased.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your review of your My Best Buy Plus membership. It's definitely not what we want to hear when things don't go as expected. We want you to get the most out of your membership, so to learn more about the benefits of your My Best Buy Plus membership, please visit To get personalized support, please reach out to our team at (888) BEST-BUY or (888) 237-8289. Thank you!
Rated 1 out of 5 stars
No Exclusive or extra pokemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told would get access to more exclusive Pokemon trading card purchases and have not had any invites or seen anything that I am able to purchase beyond standing in line like everyone else.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review/ We understand wanting to be able to get more Pokémon cards, as they are a high demand item. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM.
Rated 3 out of 5 stars
Membership was not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was not what I am used to. I am used to staff being more than helpful. I also am disappointed that Best Buy does not match Apple Educate any longer.
I would recommend this to a friendRated 2 out of 5 stars
Not a Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the fact that this even exists, too many places have memberships these days, banking on people not using them and forgetting about them
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! The My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review if you need any support.
Rated 1 out of 5 stars
Poor product, bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up to buy something I then returned. I tried to get a refund at the store, they said it was only possible online which of course is added friction to reduce the likelihood that a customer actually cancels it. And of course that's what happened with me - I forgot to do it immediately, had an extremely busy time at home and work, and paid for something I didn't want/will likely barely use. The business play here is pretty clear, trying to replicate an easy recurring revenue stream like Amazon Prime, and it's not really consumer friendly and very irritating. Reduces the likelihood I'll use best buy as a first stop.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Cancelling your My Best Buy Plus membership can be difficult. We would be glad to support you if you would like to reach out on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) for support with cancelling your membership or many other questions or concerns.
Rated 5 out of 5 stars
Top Tier Rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the early access and better sales/prices. I've been a top tier Best Buy Rewards Member for over 20 years.
I would recommend this to a friendRated 5 out of 5 stars
Worth giving the revenue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good membership program quality. The incentives and support perks are worth providing the up-front revenue.
I would recommend this to a friendRated 5 out of 5 stars
Awesome membership program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership rewards program Savings!!! Awesome deals
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great perks for members. I received money back when TV I had purchased went on sale!
I would recommend this to a friendRated 5 out of 5 stars
The Best money can buy!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I invested in my best plus I get great discounts!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to buy prices and buying new games and sometimes other prices
No, I would not recommend this to a friendRated 5 out of 5 stars
Saved $20
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership saved me net $20 on the purchase of my laptop. Extra savings will be useful this year.
I would recommend this to a friendRated 5 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I save enough to purchase a better router using the plan than what i would have without it.
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great knowing I can get technical help when needed! Great Customer Service and Support
I would recommend this to a friendRated 1 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that I was able to cancel and get a refund if I didn't like the membership. I attempted to do that and they told me I would get a prorated amount minus the savings that I occurred. However, upon checking, I supposedly saved $200 on a tablet that I bought. When I spoke with the rep online they said that's why I couldn't cancel. However, the price that was listed was the exact same price whether you remember or not. So tell me again, how did I save any money? Extremely disappointed on a service I didn't even want but the rep at the store just automatically added it to my order.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist
Rated 5 out of 5 stars
Smart membershıp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this membershıp very much, I will continue to use it if I am satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Apple watch Ultra 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the purchase of this watch before, but this one is better
I would recommend this to a friendRated 5 out of 5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership because of all the Perks that come with the membership....So far I am enjoying it!
I would recommend this to a friend
