Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41868 reviews
(41,868 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Greatness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesomeness... In and out with the help from the staff at Best Buy... thank you
I would recommend this to a friendRated 5 out of 5 stars
Rather have it than not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership comes in handy if you have electronics, great for emergency purposes
I would recommend this to a friendRated 5 out of 5 stars
We love our membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is really worth it, you can get super prices and discounts that nobody has.
I would recommend this to a friendRated 5 out of 5 stars
Great program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great subscription. Great discounts. Love the opporrunity to win extra dollars.
I would recommend this to a friendRated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. If you purchase a lot of products fromn bestbuy insurance can get expensive onbeach.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy Membership is a Fraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$5 off on a Best Buy product is not a deal. I go to Best Buy because it is close to where I live and I can view items in the store. However, Best Buy and Geek Squad have THE WORST CUSTOMER SERVICE of any company I have ever done business with. It is impossible to contact anyone in the store by phone which means I have to personally travel to the store. On the rare occasion when I have finally reached a live person, it is usually someone in the Philippines where, invariably, no one knows anything about anything. I got the membership only because I was attempting to return a defective product and the very short return timeline had passed. Very poor business practice.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! I can fully understand the desire for friendly and professional service with our Geek Squad as a My Best Buy Plus™ member. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Loved the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member is really useful. Product purchased is awesome and price match for 60 days with membership.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy plus is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having Best Buy plus there’s always great deals and The help you get with geek squad is great.
I would recommend this to a friendRated 5 out of 5 stars
Gwen Smith
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This investment has been great for my gift giving and for my own tech purchases.
I would recommend this to a friendRated 5 out of 5 stars
BEST! Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great program! The "Exclusive Deals Program" is great. I've saved several times.
I would recommend this to a friendRated 2 out of 5 stars
Over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost. Geek Squad not knowledgable about the equipment. Their set-up is sloppy. Sales people are not as well trained in the new equipment as they should be.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your thoughts with us. Please reach out for support with any other questions or concerns to any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Members only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always nice to have perks and discounts. I have already taken advantage with a few purchases.
I would recommend this to a friendRated 5 out of 5 stars
Concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the peace of mind knowing Best Buy will take care of the issue if I have one
I would recommend this to a friendRated 3 out of 5 stars
Potential might be there.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has potential, I've got a few decent discounts and customer service seems to be better with being a member holder. However the verdict is still out if it was worth paying for.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great to have regardless of if your getting just one thing or purchasing multiple items.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is AWESOME. Glad i purchased it. Wish i would have purchased the membership a long time ago.
I would recommend this to a friendRated 5 out of 5 stars
I’m planning to use it on muy list of purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting discounts on purchases is a grate advantage with the Best Buy membership. I love it!!!
I would recommend this to a friendRated 5 out of 5 stars
love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy I love it and you can’t go wrong ever
I would recommend this to a friendRated 5 out of 5 stars
New Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful in cleaning up the bloat on a brand new laptop. Tech was friendly and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Must get membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was a saver! It only made sense to get especially if you are a frequent shopper.
I would recommend this to a friend
