Customer Ratings & Reviews

tldr; "tbh its a great value for frequent shoppers" I’ve been a My Best Buy Plus™ member for a few months now, and overall, it’s been worth it. The exclusive member pricing on select items has already saved me a good amount of money - which combined with the frequent purchases out of nowhere with my girlfriend, makes it an amazing perk to have. If you shop at Best Buy more than a couple of times a year, it pays for itself quickly :)

Get the opportunity to buy on item out of a few items for very cheap price. Have multiple coupons on purchases to get money back on gift cards.

great service brought my pc laptop they taken care of it no charge and they got it going again

Is it worth? Well it is if you have a lot of money to spend on tech or if your in need of electronics or appliances like moving into a home or office. But if your just buying a game consol every 6 or 7 years its probably not for you.

Great The best purchases , Excellent,verdaderamente compraría mil veces

Made 1 purchase. Had to return it. Easy return. Great customer service. Very friendly and helpful. Each and every staff member I encountered has been friendly, gone out of their way to insure that I had a great experience.

I lucked out and got a year of MyBB+ for a cent. It was brilliant. I love the effortless support and help I get with it.

This membership is real value. It's a no-sweat way to have your devices checked over and then don't have to worry about how much it's going to cost at the time of pickup. Nice friendly service people.

Everything okay, very good machine, energy efficiency

I recently had a fantastic experience with Best Buy’s customer service team. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. The Geek Squad technicians resolved a complex issue with my laptop efficiently, ensuring I had a working device before my tight deadline. They took the time to explain every step, which gave me confidence in their expertise. The entire process was smooth, and I truly appreciated the friendly and patient attitude of the staff. Best Buy’s commitment to customer satisfaction shines through in their service. I highly recommend them for anyone needing tech support or appliance assistance!

You could save a lot with this membership for real

Giving two stars based on the terrible experience in the store and charges we weren’t informed of. We went to one location to purchase my son a computer for school or told do we want to add this or this but we’re not told the correct prices come to find out the virus protect protection we added was an extra $150 That we didn’t notice till after the fact. They were out of stock of one item so we drove 30 minutes to another location and waited an hour. When we got home, the monitor was not compatible with the computer even though they were sold as a set so we drove back to the first location to return the monitor and buy a second one. Drove back home 45 minutes And attempted to put it together again just to find out that the computer had multiple pieces that you had to put together yourself, which is very bizarre. I’ve never had this happen before. We attempted to call geek squad, and tech support several times before finally getting a hold of someone who told us to go back to the store and they would put it together for us. So we are now on our fourth trip back to the store in which they tell us the person on the phone didn’t know what they were talking about, but they will go ahead and set everything up for us so that it wasn’t a wasted trip. We get home to find out that the second monitor we have gotten is missing The cord. Five trips and several extra hundreds of dollars that we didn’t intend on getting are now wasted because multiple employees did not know what they were talking about or misinformed us. At the second location, we asked multiple questions and it was clear. The employee had no idea And just said well you can keep walking around and look and see you whenever you’re ready to check out let me know.

the best store to buy technology the staff are the best, friendly and very well trained

Great gave me a deal when I needed one and continuous to give great deals.

Membership is great good prices and values good customer service and the manager at the store named Maria is the best you have she helped with a major problem and got it taken care of

Absolutely worth every penny to get the membership if only for tge extra return time for purchase and when they include the 3 month YouTube premium membership with the purchase of the Best Buy membership its basically paying for itself if you pay for YouTube premium already so it's 100% worth it

The My Best Buy Plus membership allowed me to purchase audio and video equipment for my home while providing peace of mind for extended time on price matches and warranties. Overall, I considered it a wise decision to purchase the Plus membership.

It is a good option to have that provides many offers and good options

Having purchased a new home and leaving behind some of the older appliances, this program has been great. Only one issue. When you do need to handle an issue they cannot handle online or through their chatbot, you speak to a very polite Indian on the other end who still can't solve your problem! grrrr

I have to go to a best buy out of my area in Compton to get more stocked items, but that's fine i always get what I'm looking for there.