Customer Ratings & Reviews

I’m very satisfied with my Best Buy plus membership. If you don t have one I’m telling you all get one. Great deals for great prices

I got this for free for a year for making a massive purchase and opening a credit account for bestbuy. I have not seen any benefits from this as of yet (Months after 'Purchase') the only benefit is not having to pay interest for several months allowing me to save money and not pay any interest at all.

From the very first purchase you save money. And, that is even after the yearly charge. I would highly recommend.

My experience with the purchase was outstanding. They helped me by answering all my questions about the equipment, and I ended up making the best purchase. I’ve also had a great experience afterward with the discounts and the prompt support. Very happy to have shopped at Best Buy.

The item I received arrived in perfect condition from the store, and I have no complaints about that. I give the delivery team a solid five for expertly placing the stove. However, I want to address one issue: it wasn’t delivered on the expected day, and I didn’t receive any communication.

I am happy with my new stove. Also a few months back I bought a fridge and also like that. I was able to use some gift cards and cash back and the sale was going on. Thankfully. What a blessing and a sweet man named Michael helped us with both our pitches. He was so sweet.

I joined hesitantly at the suggestions of a few video gaming Twitter/X influencers and honestly, I wish I joined sooner. I'm a Nintendo Switch user. The buy 2 get 1 free promo alone pays for itself, especially since Nintendo 1st party games don't go on sale often. And the beauty of this program is when they do go on sale, along with any 3rd games on Switch, they are still eligible for the B2,G1F promotion. Even digital games, be it on sale or not, qualify for the B2,G1F promotion. Nintendo Switch games promo aside, the few times I've had issues with an order, their customer service has been prompt to assist me and always thank me for being a My Best Buy Plus Member. I feel that thanks to be queer courteous and makes me feel as if my issue is their top priority. The annual membership is very reasonable too in my humble opinion. In all likelihood, I'll renew when it expires next year as I feel it's worth it not just for the Nintendo Switch games promo but getting exclusive deals for members only.

The experience I received when entering a Best Buy store was great. An employee greeted me at the door and asked me if I needed any assistance. I told him what I wan looking for and he escorted me to another staff member to help me. Then the individual directed me to the area where the products were located. They made my shopping experience a great experience.

Lone Star, the installer, raised two additional issues for the built-in refrigerator and one issue for the dishwasher. Two lone Star inspectors gave clean chit to the builder who is refusing to address the issue as the house is handed over to me. The whole purpose of two inspections were to make builder rectify issues without any cost. I am a bit disappointed with the Lone Star inspections and am in a fix to get this done. I want these two appliances to move in. Hence, help is requested

I brought in 3 defunct televisions and they charge $30 per TV to recycle. I could have either paid $90 to recycle them or paid $50 for the membership and then have unlimited recycling for zero dollars each. I went for the membership. I'll be bringing in a bunch of old electronics I have laying around. I don't know about the other benefits.

When I went into Best Buy, I needed a computer that I thought was perfect. The representative that helped me looked at what I had chosen. He spent quite a bit of time with me, advising me and showing me the benefits of each model available as well as the monitor. I’m very happy with my purchase. I definitely did not have the right computer picked out. He was very knowledgeable and super pleasant.

Although the membership has value, I am not sure we have leaned into member perks over the year. I hope this year we change that to be worthy of paying the membership fee.

Good benefits. Free returns and allows additional time of up to 60 days for returns. Also reduced pricing on some items.

I am a new member & already I've been satisfied with Best Buy. I was given an explanation & a pleasant result to my request. The representative was professional & compassionate.

The amount of items you can buy on sale with the Plus membership is insane. It also pays off itself in nearly every purchase and even saves you more, more times than not.

The best buy membership is fantastic.Having the comfort of knowing that I can return my stuff without having a receipt.And having the geek squad able to come out and fix any problems that I might have gives me a peace of mind.I would recommend it to anyone.

Best Buy is a Great Retailer far ahead of the competition. Your sales reps / store people did a great job making me as a customer feel comfortable and achieving my trust. No other retailer compares to Best Buy.

he membership provides a great opportunity for purchasing a wide range of electronics and appliances needed in the home. The membership keeps us informed of sales and value of the membership services.

I got this membership earlier this year when I bought a TV, sound bar and a washing machine. The three main reasons were (a) extension of the return period from 14 days to 60 days (2) 60 day price match and (3) 2 year extended warranty beyond the original manufacturers warranty. Since then, I have discovered that many of the geek squad services are covered for FREE! I had my desktop upgraded with a new SSD hard drive, graphics card and a power supply and a laptop with a new SSD. All of the diagnostics, installation, testing were all done professionally and covered! Then there are member discounts on many items. Geek squad coverage for your cell phone if you buy from them. I highly recommend this membership if you are buying expensive electronics, considering a cell phone or computer component upgrades!

This membership is a bit of a mixed bag. On the positive side, the extended return window makes purchases less stressful. On the negative side, I rarely find sales or member discounts on items I am actually looking to purchase, which leads me to purchase elsewhere. I really hope they make this membership more appealing as time goes on. Best Buy is a great store, and with technology purchases it can really be beneficial to physically see/hear/interact with a product before buying it, rather than doing a blind online purchase. So, I want Best Buy to do well, I just don't think this paid membership offers enough in return for the cost just yet.