Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41880 reviews
(41,880 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent really used it yet, but hope to soon. Seems like it is a good deal.
I would recommend this to a friendRated 5 out of 5 stars
Great benefits to this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The discounts and early access are worth it, alone! Great customer service.
I would recommend this to a friendRated 5 out of 5 stars
its a good thing to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a good thing to have. I have used it twice w/ no problems
I would recommend this to a friendRated 3 out of 5 stars
Nice to have the help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were happy with the initial usage. However, we did not use it after that. It worked well as we got what we needed.
I would recommend this to a friendRated 1 out of 5 stars
Cancellation & Customer Support (customer churn)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with my recent purchase experience. I canceled the order, yet I was still billed the full amount. The staff I spoke with were unable to provide a clear explanation for the billing discrepancy. This lack of transparency and accountability is unacceptable. I have wasted valuable time trying to resolve this issue. This level of customer service is deeply concerning. I will not be patronizing this establishment again. I strongly advise others to consider alternative options.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Saving money in tough times.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money spent. You definitely get your money back on the savings.
I would recommend this to a friendRated 5 out of 5 stars
Pays itself off!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] For the people that enjoy savings, this is totally worth it.
I would recommend this to a friendRated 5 out of 5 stars
Worth the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member prices and geek squad support. Also peace of mind with geek squad support.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing offers, cannot pass up this deal! Exclusive perk alerts and treated right!
I would recommend this to a friendRated 2 out of 5 stars
It is what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so I purchased this to get a discount on my MacBook Best Buy rewards program has gone downhill was hoping this would bring it back to where it used to be but it’s honestly not worth it unless you’re getting a discount on something you’re purchasing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jay! We are sad to hear that you are not happy with your My Best Buy Plus™ membership. The membership provides discount on items, but it also extends the return period of purchases. If you would like more information about this program or to get support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Airpod
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associates were helpful and found what i wanted, thanks
I would recommend this to a friendRated 2 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me; did not use it very much. For high buyers, its a good option, not for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having your concerns with the My Best Buy Plus membership can be difficult. We would be glad to help in any way we can if you would like to reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth of the price of membership and benefits are great
I would recommend this to a friendRated 5 out of 5 stars
Will be renewing !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This memberships is only 50$ but has already saved me 100+$.
I would recommend this to a friendRated 5 out of 5 stars
Nice Way to Receive Rewards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice to receive rewards for something that used to be based on spending.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really it, it was a good bought and the customer service was good too.
I would recommend this to a friendRated 1 out of 5 stars
Deceptive Misrepresentation of Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman convinced us to get the membership with our refrigerator purchase for the perk of price match where we would be reimbursed if our fridge went on sale. We watched the sales and came back within the window of time to get our $100 reimbursement because the price had dropped. They refused to honor it because our purchase included delivery and that somehow voided this perk. The same salesman who sold us the fridge and the membership set up the delivery at the same time. Total rip off.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Please know the extended 60-day return policy applies to most products and not all, and further details on exclusions can be found on our Return and Exchange page. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good because discounts and benefits this has i 100% recommendations
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with the membership. Take advantage of it
I would recommend this to a friendRated 2 out of 5 stars
Never benefited from the service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator delivery date changed 3 times before the order was cancelled by LG! No customer service and to be sure there is no way to contact the store or sales person! Also no purchase date on my receipt! Won’t do business with Besy Buy again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Susie! I completely understand wanting your refrigerator delivered as soon as possible. We’d be glad to take a closer look into this for you and make sure any feedback you have is properly documented. Please feel free to reach out to us privately on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
