Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41128 reviews
(41,128 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me some money. Got it when buying a laptop. It’s been over a year now.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my new Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about my purchase went flawlessly. I was directed to the proper area of the store when I entered and was greeted by Micah Eigenfeld. I had a lot of questions and he patiently answered all of them. I am very happy with my 85" TV purchase and I'll be back for a new computer and perhaps another smaller TV for my bedroom... Thank You!
I would recommend this to a friendRated 5 out of 5 stars
Price Match
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great membership for certificate offers and money off on select items. I saved about 200 in price matching alone.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership gives you peace of mind that if something happens to your product they are there to help you with it. I have used it before and the process was a breeze. Very happy with the service.
No, I would not recommend this to a friendRated 5 out of 5 stars
We love our membership and use it everytime we sho
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features that come with the membership are a fantastic value for the cost. You can take advantage of exclusive deals, which is really helpful for budgeting. Moreover, the available discounts make it easy to find what you need at a good price. The included services, such as repair, offer peace of mind. Overall, it's a product that enhances the shopping experience.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this membership while buying a new laptop less than a month ago. I already received the 1st $10 rewards certificate, plus a $50 rewards certificate for the purchase of the laptop. So I've already got my money's worth! I also like the special deals that are offered with this membership.
I would recommend this to a friendRated 2 out of 5 stars
Terrible customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought an LG washer/dryer and had a "balance issue" Called to get a technician out here, got the appointment scheduled, waiting 8 hours then they cancelled. Called to reschedule and still have not heard from anyone.
No, I would not recommend this to a friendRated 5 out of 5 stars
great membership!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my membership full of perks! there are tons of perks
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on sale not a bad deal. Occasional discounts are a plus
I would recommend this to a friendRated 5 out of 5 stars
Sadiq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. The prices are reasonably fair. Product availability is perfect.
I would recommend this to a friendRated 3 out of 5 stars
I never use this service. Was not aware I had it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this service. Was paying for it for 3 years. I 600.00 on a service I did not use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your review! We are so excited to have you on board. Since you haven't had a chance to dive into your membership yet, please know we are here whenever you're ready. If you have any questions while getting started, just give us a call at (888) 237-8289. Thank you!
Rated 5 out of 5 stars
Savings to the maximum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I doubted whether the membership was really worth it, but after using it for a year I realize that it is worth acquiring it since you get multiple benefits that translate into savings and in the end the membership pays for itself.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I'm in love again this membership rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the little things that matters. I purchased some headphones and got free shipping that goes a long way.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership and I used it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Member prices are great great customer service great quality products. Never had a problem with anything I bought from there. They also have protection plans on about anything you buy from there which is great. Definitely recommend Best Buy and also have credit card pay off loans!
I would recommend this to a friendRated 5 out of 5 stars
Win win win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing to say until I win it first. My chances are rares
I would recommend this to a friendRated 5 out of 5 stars
I love this membership it was definitely worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really great I always get good discounts and everyone is super nice there I’m happy to have this membership
I would recommend this to a friendRated 5 out of 5 stars
VERY HAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great very easy to use I love it I recommend everyone to get one
I would recommend this to a friendRated 3 out of 5 stars
Money grab
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that this is just a money grab for Best Buy. There is no benefits to this membership unless you are constantly shopping.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there Happycustomer, we can understand it can be frustrating when a membership doesn’t feel like it fits your shopping habits. My Best Buy perks tend to shine most for people who use things like member-only deals, product protection options, and faster support, but we get that not everyone shops often enough to feel the value. You can check out everything included here: https://www.bestbuy.com/memberships. If you’d like us to answer any question you have, please reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review so the team can help.
Rated 4 out of 5 stars
Worth it for returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so I could return a TV, but I've gotten some good rewards and sales bonuses, so it's definitely worth it if you're going to be shopping like that... I just hope that once I'm settled in my new house I won't be shopping at Best Buy like I have been.
I would recommend this to a friendRated 5 out of 5 stars
Great affordable membership plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Affordable membership plan and helpful! Very thankful foe the staff member that helped explain it.
I would recommend this to a friend
