Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41129 reviews
(41,129 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great affordable membership plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Affordable membership plan and helpful! Very thankful foe the staff member that helped explain it.
I would recommend this to a friendRated 4 out of 5 stars
Fair plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The basic membership plan is fair for the price, although some protection on certian items is more than it should be.
I would recommend this to a friendRated 5 out of 5 stars
Can’t do without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and are gamers!!! We are always replacing remotes!!! This warranty is a game changer!
I would recommend this to a friendRated 5 out of 5 stars
AirPod
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, excellent product. Will recommend
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had this membership, but this time around we were buying an expensive TV and kind of talked into getting in. Little did we know about 40 days later the tv reduced over 500, and when we notified them, were immediately given a refund for the difference. Luckily the plus membership gave us the extra days and paid for itself plus!
I would recommend this to a friendRated 4 out of 5 stars
pay no interest, but pay every 2 to 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB Plus is nice and the no interest is good but would be great if as long as you pay before the year is up for example instead of paying every month as long as you pay before the year is up no interest, I mean I want to pay maybe every 2months or 3 months still no interest and i do it before my year is up and im in good standing it should not effect my credit rating
I would recommend this to a friendRated 5 out of 5 stars
I use my membership all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very worth it for deals, price matching, and extended return times. Has saved me a lot of money. Very happy the Best Buy employees convinced me to get this. Now the membership just keeps bringing me back in to buy more stuff because of all the deals
I would recommend this to a friendRated 4 out of 5 stars
Good value for membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some item discounts have been more than worth the value. The one thing that would improve this membership would be some sort of priority queue as a member for certain item releases and drops so that you can mitigate bots and other scalpers.
I would recommend this to a friendRated 5 out of 5 stars
Plus Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The low price guarantee has come in handy as I received a refund for the price difference when the items I purchased went on sale after I purchased them. Good customer service perk.
I would recommend this to a friendRated 5 out of 5 stars
It’s a great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recouped the cost of this membership with just one price match guarantee.
I would recommend this to a friendRated 4 out of 5 stars
I guess this is required for extended returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this is OK, but honestly they used to give these features or benefits away for nothing to customers who passed certain spending thresholds each year. I purchased this membership exclusively for the extended return policy.
I would recommend this to a friendRated 4 out of 5 stars
We love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!¡!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!°°°°°°°°°°°°!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@@!!!@
I would recommend this to a friendRated 4 out of 5 stars
Pinstripe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a new TV. I went in to the Merrillville, Indiana store and was met buy the Samsung rep. He was very helpful and we walked away with a great deal on the TV I wanted.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 2-day shipping I have used about once a month since I have upgraded.the extended 60 day returns are also nice instead of 14.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be back to buy again, the staff are so helpful and kind.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Membership Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Membership was the best purchase I made. The warranty coverage for your products is the deal anyone can get. It gives peace of mind, allows for many perks and well worth the price for the year. With geek Squad assistant, repairs, and protection plan, you cant go wrong. Also has other benefits that I haven't used yet. This membership is definitely a keeper.
I would recommend this to a friendRated 4 out of 5 stars
Membership Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was suggested I buy the membership in order to get a better discount price for the purchase of my TV. It worked and I git a better oruce for my TV. However, I didn’t get a better price when trying to buy other electronics.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership provides great benefits and protection for my products. It also gives me member discounts and the extended return period which is very useful.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been nicely surprised getting little gift cards of like $10 back after making a purchase. I love the additional 60 day time frame of when an item goes on sale to get a price match. This has worked in my favor twice since I purchased the membership. Has been worth the yearly fee to me.
I would recommend this to a friendRated 1 out of 5 stars
Stop forcing this on customers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cashier that signed me up for this did so by adding it to my purchase without my consent then acting indignant when I inquired why my purchase was more expensive than I was expecting. I let it go through because I knew they'd do this every time I go in until I accepted the offer so it was essentially paying $30 bucks to stop being harassed. The cashier informed me that I would start accumulating rewards points by being a member though that could be used to get money off future orders. Here's the problem... 100% of the transactions since I was forcibly signed up ended with the cashiers refusing to input my customer info so I could start accumulating rewards points. So in short, they will all but force you to sign up for this and then refuse to honor its benefits. Scumbag tier.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
