Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41881 reviews
(41,881 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership good value. Little pricy but hopefully well worth it.
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great memberships. I like how you grt discounts on stuff online!
I would recommend this to a friendRated 5 out of 5 stars
mid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its fine, one in friend group should have it, if your friend have it - just ask em
No, I would not recommend this to a friendRated 5 out of 5 stars
I love my Best Buy membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great, the member prices is awesome.
I would recommend this to a friendRated 5 out of 5 stars
I love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the membership and the members prices are really good
I would recommend this to a friendRated 5 out of 5 stars
Love the deals!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've loved taking advantage of the buy 2 get 1 free deal on Nintendo Switch games!
I would recommend this to a friendRated 1 out of 5 stars
Two flat screen TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Membership to save $800 on a recent Sony Bravia TV but honestly the entire experience with Best Buy in attempting to buy and get installed two large flatscreen TVs was terrible. Six weeks after paying for my 77" TV, it was finally delivered but installation was another 2-3 weeks out. I cancelled installation and used a local service. I cancelled the 2nd TV from Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Holiday season can be difficult for services. We certainly do our best to accommodate the earliest appointment available. If you would like to chat with us regarding your concerns please reach out to us on any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value saved us a lot of money. The customer service is great
I would recommend this to a friendRated 5 out of 5 stars
Stereo Car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional geek squad. Very satisfied with my stereo system for my car
I would recommend this to a friendRated 1 out of 5 stars
Love Best Buy but never that store in Leominster a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson was helpful , but didn’t complete the transfer. Received a call the next day stating the at the new SIM card was never inserted. Tried to explain Apple doesn’t need one. Made the long drive for my appt. The tech at Geek Squad doesn’t work on phones. Then he at least confirmed no need for SIM card. Does need electronic through my carrier, but that tech won’t be in until 2 o’clock. Back to Athol to Verizon. Best Buy screwed up the entire transfer of info from my old phone. 2 hrs later all is well.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving us a review. I know how important the information is on my phone and not have access to the service to be able to properly use it would be very frustrating. Can you reach out to us on one of the social media platforms below so that we can ensure this is properly documented for internal feedback? When reaching out please mention that it is regarding your My Best Buy review.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how u have 60 days to return and 60 days to price match after purchase!
I would recommend this to a friendRated 5 out of 5 stars
love the membership love the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing coverage at a reasonable price, bestbuy #1 store in all of USA
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the membership so far. I can’t wait to use it more.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Membership
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I get deals very epic and it makes buying stuff way easier
I would recommend this to a friendRated 2 out of 5 stars
Membership & gift card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I got tricked into signing up My gift card expired before I even got to use it . I will never sign up for Best Buy membership again !
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Robel! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Good deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My card is accepted everywhere I have control of my budget It’s great
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great opportunity, positive experience with all associates.
I would recommend this to a friendRated 5 out of 5 stars
all department
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all good.............................................
I would recommend this to a friendRated 5 out of 5 stars
Nice company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice store will definitely recommend to everyone buy now
I would recommend this to a friendRated 1 out of 5 stars
BEWARE "Everyday Offers"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy had "everyday offers", that were available to the plus and total tech members which are both paid memberships. They at random and at will remove them on any day they see fit without warning. They used to have an "everyday offer" where you could buy 2 Nintendo switch games and get one free, for months, then with out warning then removed it and it was no longer available as of 10/02/23. Note: it was available on 10/01/23. I waited a month to see if they would return in November, they did not. I reached out to Best Buy customer service and they said that "everyday offers" were removed and they don't know why. They were just removed. I could not get any help on them honoring the everyday offer. I think that this is extremely misleading and false advertisement. My question is how is an "everyday offer" not available everyday?! If I didn't already pay for the year in the summer I would have asked for a refund. Very disappointing especially with the holidays approaching and the competitors are offering better value else where.
No, I would not recommend this to a friend
