Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41882 reviews
(41,882 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Maybe ok for some people.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So-so. Not that impressed. This is ok for people who buy a lot of stuff. Might be ok for some folks.
No, I would not recommend this to a friendRated 5 out of 5 stars
Save more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is what everyone need. Helped me save a lot of money
I would recommend this to a friendRated 5 out of 5 stars
Thank You Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Service , Thank You I'm very happy with this store
I would recommend this to a friendRated 5 out of 5 stars
A lot of benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent membership with a lot of benefits
I would recommend this to a friendRated 1 out of 5 stars
worst customer service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this membership when it was $40 with a $40 cashback reward when you use the card within the next 30 days I met all the guidelines and requirements I did not receive my $40 reward calling the VIP customer service line is a nightmare I’d rather deal with the police not satisfied at all with this do not recommend when calling to bring up the issue the agent on the phone instead of letting me speak to a supervisor as I requested told me he was the CEO of Best Buy and hung up on me
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with a promotion you were expecting can be difficult. Please reach out for support on any of our Social Media Profiles for us to help in any way we can. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Membership 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been an easy asset to my purchases.
I would recommend this to a friendRated 1 out of 5 stars
False promises, not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was essentially sold under the guise that while buying my TV early in 2025, prices would inevitably drop. I was sold on this membership based on the idea i would get a "call" if my TV price dropped. I was also told new TVs come on late spring and I'm basically guaranteed my price will drop paying for my membership and the some. I was told this not only by my sales rep, but a manager as well. I'm now 6 months into my purchase and not once had my TV dropped below my purchase price (that I'm aware of). Based on my experience and the false promises i was given, I'd advise anyone against this plan
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Dennis. Thanks for sharing your insight. We know how important it is to get the best prices while shopping with us. If you would like some assistance, please reach out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Rated 5 out of 5 stars
We Love Computer Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm no computer geek so good to have a whole team of geeks available.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been useful and I’ve used it for every order for a discount
I would recommend this to a friendRated 2 out of 5 stars
Review your My Best Buy Plus™ membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sofare, I did not see any benefit from the membership. It has been a Toal waste.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many benefits are available for our My Best Buy Plus members. You can review these online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to any of our social media profiles for support with questions or concerns. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Food the Service i dont use to much but si very good
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, takes buyers remorse out of the equation
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great perks when your a member. Especially if your a Best Buy buyer .
I would recommend this to a friendRated 5 out of 5 stars
Saving
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good thing to have and so many deals and you can save a lot of money!!!
I would recommend this to a friendRated 5 out of 5 stars
Great Savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome savings. Glad I signed up for it. Thank you Best Buy
I would recommend this to a friendRated 2 out of 5 stars
Dont recomend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a purchase i made, but to be honest i dont see any benifit if you purchase the membership, i have bought a few things and only got a 25$ certificate, not to mention i have bought 2 galaxy 24 ultras and did not get any rewards or certificate, spent around 2.5k on them but no rewards and did not got any discount on the phones
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Cesar! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Rated 5 out of 5 stars
Best News
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value - good information. Good news on future deals.
I would recommend this to a friendRated 5 out of 5 stars
month promotions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great , special promotions for members every months
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well Best Buy make a great deal with this membership it’s fantastic
I would recommend this to a friendRated 3 out of 5 stars
Eh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It paid for itself but I don’t really shop at Best Buy enough for it to be worth it!
No, I would not recommend this to a friend
