Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41897 reviews
(41,897 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Great Great Great Great Great Great Great Great Great Great
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great prices and great help from staff . A pleasure to shop there
I would recommend this to a friendRated 5 out of 5 stars
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A+ i would recommend this to anyone who is buying large purchases
I would recommend this to a friendRated 5 out of 5 stars
Fast and exellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and intuitive on items returning and the offers are exellent
I would recommend this to a friendRated 5 out of 5 stars
The membership is worth getting!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I think its good value for the total savings in the end!
I would recommend this to a friendRated 5 out of 5 stars
Great value for your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for your money! Support from Geek Squad is excellent!
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by Brandon. He quickly resolved my issue. Thank you
I would recommend this to a friendRated 5 out of 5 stars
My friends
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal.... My new experience with BeeBuy I recommend everybody
I would recommend this to a friendRated 1 out of 5 stars
Never really used got tricked into purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I never got to experience the membership as a desired or wanting membership I was tricked into buying the membership in order to get my jackery two days after my order didn't work like that I didn't get it till 4 days after my order so I had to cancel it because I'm disabled I can't afford to pay for something I wasn't searching or wanting they did give me my refund back which is wonderful took four different customer service gifts to which which were supervisors but I guess if I would have been able to purchase it maybe on my own accord because I desired it instead of being manipulated into it sounds like a great membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. You get special discounts on certain items.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved over 150$ in one month. Will definitely renew it for sure.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the membership and the extra benefits
I would recommend this to a friendRated 5 out of 5 stars
Awesome Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont have one, you should get it for all the great deals it provides!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hey there! We definitely agree. You're missing out on great savings and benefits if you don't have a membership! Thank you for your review and being a My Best Buy Plus™ member. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
good features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having heads up notices on upcoming items on sale.
I would recommend this to a friendRated 5 out of 5 stars
Love the new membership and stated ti use it regul
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a new member and so far so good. I love the offers receive via email.
I would recommend this to a friendRated 1 out of 5 stars
Thanks but no thanks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is literally no point for buying this product. It is only effective for Best Buy exclusive items. This is a feeble attempt to copy Amazon's online structure, but I'd rather purchase in-store to get the item(s) on the same day. Even their "exclusive member prices, deals and offers" are ridiculous. Their discounted prices are still higher than MSRP or can be found on competitor websites for less. I was never invited for "exclusive sales, events or products". The only possible benefit is the "extended 60-day return window" but even THAT is for "most products" with an asterisks.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mediocre membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has little value. With so many stores having similar products to Bestbuy, the sales arent hard to come by elsewhere and there is rarely anything that is discounted lower than anywhere else. There really doesn't seem to be a benefit to having it other than paying to get access to occasional sales.
No, I would not recommend this to a friendRated 5 out of 5 stars
Was worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved enough money to pay for the membership and then some.
I would recommend this to a friendRated 2 out of 5 stars
Not Everything I hoped it would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially there were some great offers- the buy two get one switch game, for instance, and the gift card discount. Since then the quality of the offers has been low- the normal sale prices best buy offers to non-members are better deals than the small discounts you get on most items. And the big sale prices for members only tend to be on lower quality or undesirable items. Don't think I'll renew.
No, I would not recommend this to a friendRated 1 out of 5 stars
Make it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the membership and then bought new kitchen appliances. I ended with about $600 in rewards. Every time I tried to use them there was a problem. I’ve spent hours on the phone with Best Buy. Each time, the rewards are supposedly usable and then they say they expired in December when Best Buy on the phone said they made them good til this June. It beyond frustrating. I have several large purchases coming and I won’t be using Best Buy. You ripped me off of $600 worth of rewards. I work at a property management company we we are going to quit using best bay at the company also.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Lucy! We hate to hear you did not have the best experience recently with your reward points. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and
mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
