Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42026 reviews
(42,026 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been useful with discount and service. Great unexpected Surprise
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is worth it for the discounts and what it offers
I would recommend this to a friendRated 1 out of 5 stars
Snake Oil for Sale (please fix)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to believe there are some great things available in here, but my two reasons for purchasing were lies told by your team members. I didn’t want to buy this membership, and I told your team members as much. But I was shown and told two day shipping on my item (I got my item 15 days from the day I placed my order in store), and that your “rotating sales would come back around” and I would “save more than I spent on the membership on this product alone” (the price went up by over $100). One mistake can be forgiven, so do your customers the favor of promoting honest business practices over meeting quotas.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, RobertC. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 3 out of 5 stars
Nah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s confusing! I have difficulty finding my promotional balance and when it's due. No great savings on items.
No, I would not recommend this to a friendRated 5 out of 5 stars
We love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deals!! Highly recommended to everyone, who likes to save money
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, i really like my new membership. Must have.
I would recommend this to a friendRated 5 out of 5 stars
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It great for the value and I am pleased with the discounts k recieve
I would recommend this to a friendRated 5 out of 5 stars
The membership is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is very valuable. It is great to be part of.
I would recommend this to a friendRated 5 out of 5 stars
Nice membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership offers a great value. Good deals offered every week.
I would recommend this to a friendRated 5 out of 5 stars
Membership Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I have the membership to help replace my damaged phone!
I would recommend this to a friendRated 1 out of 5 stars
Never really used got tricked into purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I never got to experience the membership as a desired or wanting membership I was tricked into buying the membership in order to get my jackery two days after my order didn't work like that I didn't get it till 4 days after my order so I had to cancel it because I'm disabled I can't afford to pay for something I wasn't searching or wanting they did give me my refund back which is wonderful took four different customer service gifts to which which were supervisors but I guess if I would have been able to purchase it maybe on my own accord because I desired it instead of being manipulated into it sounds like a great membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
Best customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price with much more membership services and benefits
I would recommend this to a friendRated 5 out of 5 stars
I like my Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my Best Buy Plus really value. I may go to my best buy total next year.
I would recommend this to a friendRated 5 out of 5 stars
Love the membership, I use online and in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the discounts and early alerts! Easy to follow on app.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value and offers excellent service benefits.
I would recommend this to a friendRated 5 out of 5 stars
I’m overwhelmed by the membership and it’s Benifit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to save money without compromising quality of goods purchase.
I would recommend this to a friendRated 5 out of 5 stars
This membership is AWESOME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is GREAT!!! You save lots of money on items.
I would recommend this to a friendRated 5 out of 5 stars
Absolutely love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great benefits !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
VERY HAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with purchase. Has saved me quite a bit of money in short time
I would recommend this to a friendRated 1 out of 5 stars
Thanks but no thanks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is literally no point for buying this product. It is only effective for Best Buy exclusive items. This is a feeble attempt to copy Amazon's online structure, but I'd rather purchase in-store to get the item(s) on the same day. Even their "exclusive member prices, deals and offers" are ridiculous. Their discounted prices are still higher than MSRP or can be found on competitor websites for less. I was never invited for "exclusive sales, events or products". The only possible benefit is the "extended 60-day return window" but even THAT is for "most products" with an asterisks.
No, I would not recommend this to a friend
