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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42042 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1689 Showing 33,761-33,780 of 42,042 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy decision. Paid off within weeks. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has paid for itself with price matching

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The great American Scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was abysmal. There truly is NO perk to paying for a membership. If you run into any issues be prepared for the employees to not know anything and to say call customer support and wait 40-62mins on the phone with said customer support for them all to say they also don’t know and they will call you back (plot twist they did not call me back). Chat is the best way to reach customer support.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there, Jonathan! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us using social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the perks of this product we use the Best Buy app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Undecided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used any part of this yet so am neutral.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      BobbiS! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also connect with Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention that you are responding to your "My Best Buy Review" when reaching out. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership and everything that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better processor with good speed and best price as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, save money and at this time is good for the customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice membership. Paid for itself on first purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with a purchase of a laptop, win-win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this premonition. It saves me lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuys answer to Prime.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the extended returns alone amount other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and offers special deals on many other itrems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan for my purchases! Best Buy Rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking for deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great deals even looking online has a better way if looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership love the member discounts and other special!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support benefits especially easy to access on line

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Your return policy sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was forced to purchase to return an unopend item one day past the return policy that went directly back on the shelf same day. The first two stores I took it to didn't even offer this as an option and told me to pound sand, the manager at the Evanston Best Buy was particularly rude about it. The third location in Chicago on Elston suggested the purchase of the membership to facilitate the return, this seems to be tied to some sort of draconian KPI you put on your own employees about return policy exceptions even though there is clearly a simple return policy override button on their screen that is clearly visible to me as the customer that they are terrified to press without the sale of a membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Kris P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings and BEST service! Best Buy, better way to Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like be a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to be a membership, only store I purchase electronic.

    I would recommend this to a friend