Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42044 reviews
(42,044 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been having issues with my account since opening and have been on customer service several times. After several phone calls and several hours wasted It was determined that I had two accounts. Was told it was merged and accounts would be updated. After almost a year I got an email notification that renewal would automatically be charged and low and behold I can’t log in to the account that will be charged to cancel the subscription.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Being able to access your account is definitely very important. Can you please reach out to one of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) so that we can see what's possible here?
Rated 5 out of 5 stars
Savings 1st Hear Sneak Peek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice savings. Always looking for a great deal when shopping!!! Nice
I would recommend this to a friendRated 3 out of 5 stars
Not sure about this program?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really not sure if this program is worth it. To date I am not seeing the great saving and deals since enrolling in this program.
No, I would not recommend this to a friendRated 5 out of 5 stars
Thanks guys you did excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and helpful staff and straight to the point
I would recommend this to a friendRated 5 out of 5 stars
happy member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. like the extra time for returning stuff.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worth the money. I would recommend
I would recommend this to a friendRated 5 out of 5 stars
Recommend this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for anyone who purchases from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
I love the membership, and highly recomend it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is really convenient, due the support
I would recommend this to a friendRated 3 out of 5 stars
Skeptical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't find the benefit. It was sold to me without a choice to say no.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are disappointed to hear that you were not provided enough details regarding the benefits of the My Best Buy Plus™ and My Best Buy Total™ memberships to make an informed decision to choose what works best for you. Please know that this information can be found https://www.bestbuy.com/memberships. You can also get support by calling (888) BEST-BUY or (888) 237-8289 for more information. Our support teams on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) are happy to answer any questions you may have. If reaching out via social media, please mention your "My Best Buy Review".
Rated 5 out of 5 stars
Thankful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the price and all the placê and product offers
I would recommend this to a friendRated 5 out of 5 stars
love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership is well worth the money glad I got it
I would recommend this to a friendRated 5 out of 5 stars
Best buy card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a god card to get best online and in store prices
I would recommend this to a friendRated 3 out of 5 stars
Confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t believe the plan parameters and operation were well explained
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy and simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was easy and cost friendly. Recommend!
I would recommend this to a friendRated 5 out of 5 stars
Five star service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only place I go fo all my electronics is Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have already saved what we paid for our membership
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lovve my system and my babies ill enjoy them more..
I would recommend this to a friendRated 5 out of 5 stars
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your sales person was very knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was very helpful in discounts and ordering
I would recommend this to a friendRated 1 out of 5 stars
I should not have hired My Bestbuy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Bestbuy Plus Membership was not used by me. I live in Brazil,I should not have hired It when I was in USA. It was not useful for me. The seller offered me and I accepted. But I really didn't use It in Brazil.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Pincinato, we understand why you’d feel frustrated being offered a membership while visiting the U.S. and then not being able to use it once you returned to Brazil would leave anyone feeling it wasn’t worthwhile. However, your My Best Buy Membership does include benefits like exclusive savings, product protection options, and 24/7 tech support, which you can review at https://www.bestbuy.com/memberships. To get help reviewing your account or discussing options, our social team can assist on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention that it’s in response to your My Best Buy review so they can look into it quickly.
