Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41130 reviews
(41,130 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
I love the convenience of getting quick help I ne
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection plans on all services. I really glad i got this plan its worth every penny so far.
I would recommend this to a friendRated 4 out of 5 stars
Membership points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to have more perks in order to signup. Extra points back to trade in for cash
I would recommend this to a friendRated 4 out of 5 stars
MY WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVENT USE OR KNOW HOW IT WORKS, BVUT WITH 50.00 IM PROTECTED FOR PRICE CHANGE FOR SOME EXTRA TIME.
No, I would not recommend this to a friendRated 5 out of 5 stars
Boa associação
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ainda não consegui usufruir tudo que essa associação oferece, mas gostei em referência ao que oferece.
I would recommend this to a friendRated 5 out of 5 stars
Awesome sauce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience was able to come on get a new laptop the rep was knowledgeable and friendly thank you
I would recommend this to a friendRated 5 out of 5 stars
Works for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the points and deals - worth it if you buy many electronics!
I would recommend this to a friendRated 5 out of 5 stars
The sales staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales staff is very friendly with customers, and more with tourists
I would recommend this to a friendRated 5 out of 5 stars
Always a good thing, saving money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Best Buy Plus option of being able to take advantage of an item we had purchased and then after it goes on sale. We were pleasantly pleased with the money received after the laptop we had purchased went on sale. We are hopeful of doing the same as we just purchased two TVs and I will be watching to see if they might be going on sale soon. I have shared this information with family and friends also. Always nice to be able to save some money even after the fact! Thank you Best Buy Plus!
I would recommend this to a friendRated 5 out of 5 stars
Haven’t used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet but I was sold on it. I can update later
I would recommend this to a friendRated 5 out of 5 stars
Best Buy ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have this in your back pocket. A must have if you want to buy anything from Best Buy
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great it's amazing Best Buy plus great benefits in purchases
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership, Practically Pays for Itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unmatched savings, exclusive member pricing, and extended price‑match protection — it’s honestly a no‑brainer. Don’t overthink it, just go for it.
I would recommend this to a friendRated 1 out of 5 stars
Misled Into Buying This Membership
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased My Best Buy Plus because two different Best Buy employees told me it would help me receive exclusive product invites and improve my chances of purchasing high-demand items. That was the main reason I paid for this membership. Months later, I still haven’t received a single invite. It feels like I was misled into buying a service that hasn’t delivered the benefits I was promised. I enjoy shopping at Best Buy and have no complaints about the products or the store itself, but I regret purchasing this membership based on the information I was given. If exclusive invites aren’t guaranteed or are extremely limited, that should be made clear instead of being presented as a reason to buy the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We understand the frustration of not seeing any invites to special sales events. You can see all member exclusive deals and current exclusive events here: https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400
Rated 3 out of 5 stars
65" Samsung AI TV 90
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen goes to idle mode while streaming YouTube and some other show. Auto AI function doesn't work properly with change in light, always too dim. Picture quality is not bad.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello SHOEBA, having the screen drop into idle mode or the Auto AI dim too much can definitely take the fun out of watching. Our Best Buy memberships include perks like product support and protection options that might help you get this sorted, and you can check out everything that comes with yours here: https://www.bestbuy.com/memberships. If you want someone to take a closer look at the settings, possible fixes, or next steps, the quickest way is to reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the team can follow up.
Rated 4 out of 5 stars
Meh, maybe renew, maybe not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can easily make your money back, but price matching can be difficult to obtain. There has been a lot of caveats they say are no problem to get you to sign up, but then are difficult for them to honor afterwards.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a really good deal if you shop at BestBuy! Combine it with their door-buster deals and you’ll even get more discounts! Always ask if there is an on-going promotion and their associates will even stack it either to your yearly membership or purchase.
I would recommend this to a friendRated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy membership was real great deal when purchasing my TV with bonuses and discounts. It also gives you peace of mind when purchasing items.
I would recommend this to a friendRated 3 out of 5 stars
Barely worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I barely broke even last year. Free 2-day shipping and a longer return window is nice. The specially priced item is great if looking for that item.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Live my Samsung OLED 65”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65” OLED TV I purchased is incredible. When I arrived at the store I didn’t know which brand I wanted and the salesperson educated me about my options and recommended the Samsung because there are lots of windows in my house and the TV I chose didn’t have any glare.
I would recommend this to a friendRated 5 out of 5 stars
Best investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for long term investment for buying items over the years
I would recommend this to a friend
