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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42050 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1702 Showing 34,021-34,040 of 42,050 reviews
  • Rated 5 out of 5 stars

    Customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and caring about my experience shopping there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership I would recommend to anyone interested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We saved money from day 1 of purchasing our membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just signed up so haven’t really used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, and like having the Geek Sqaud for support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a good value. The member prices are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that i think is Good to have....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than paying monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you get extra discounts and offers for being a member!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misled about promotion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the point of sale i was told that based on my purchase amount (over $600) that if i signed up for a rewards membership i would get $120 of in store credit, $30 for each $150 spent. Turns out this was not a valid promotion and after spending ours on the phone with customer service, was told to go in store to correct the issue. The store could not correct the issue or even cancel my rewards membership as it had been past 30 days. Now im still waiting for customer support to cancel and refund my membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Marshall! We're sad to hear you're not happy with your My Best Buy Plus™ membership. We can definitely understand the desire to maximize savings as a member. We encourage you to reach out to us to provide more details about your situation. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can find us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Why am I being charged for a cancelled order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled the order for this tv when I realized it would not work with my components. However I’m being charged $50 with no explanation for this charge. I have this tv downstairs and it goes on and offline frequently. Very frustrating

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, Ljb251! What you've mentioned is a bit concerning. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value with 60 day returns option. Great staff in Auburn Ca.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman lied to me to coerce me into buying a membership. He stated that I would receive a $50 coupon that could be cashed in so the 49.99 membership fee would be a wash. I quizzed him about this again and even came back the next day and confirmed with him that this information was correct. When the coupon arrived, it cannot be cashed out. And it was only good for about 3 weeks. After all of this, I see no value in having a membership. None of the items that they offer at a discount are items I would want to purchase. DO NOT GET SUCKED INTO THIS SCHEME.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Rachel! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth it.. Best customer service. always top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOve the Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership. Great value and saves you money. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value for purchases and very useful for the customers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy enough products during the year to warrant paying a yearly fee

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The membership has so many benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership! There are so many amazing benefits!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Who knows what the price is???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices do not show online when I log in. So I never buy anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Win-win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership perks paid for the member fee. It was a win-win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okokokokokokokokokokokokokokokokokokokokokokokokok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to have more screws shipped for TV. Cannot fully review it. No discounts when buying more things.

    No, I would not recommend this to a friend