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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42051 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1707 Showing 34,121-34,140 of 42,051 reviews
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service it wasn’t slow customer’s service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was basically forced into this memberships if I wanted help to transfer all data to the new phone I purchased from you for over $1000.i have to pay an additional $50.00. To get that done. I can understand if I walked in off the street with a phone I had purchased elsewhere but not from the people it was purchase from. Just another way to get money..

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, individual Geek Squad service will cost more than the membership. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bunch of good discount’s and a bunch of amazing deals.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pushed on you by Best Buy associates, waste of $30!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership is very much worth it's cost. great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value that comes in handy. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and amazing deals with this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy for buy it. There are a lot of benefits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to really review the plus program, but it did give me a slight discount on my purchase which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this during times that stuff go on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value and specials for members. Glad I joined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets me access to great deals, saving me time and money!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my large order for 5 Apple Watches, 10 Airpods and 9 iPads I had a terrible experience. Whoever Best Buy uses for delivery is god awful. I asked for delivery to a business and the delivery service was going to leave the items on their stoop at 5:20 on a Friday night when the business was closed at 5:00. This happened twice. Took me weeks to get the proper order delivered and had to purchase more expensive iPads because the lesser expensive model was not available when the order was finally taken care of. They would not credit me even though the problem was all there fault

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jeremy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i get additional discounts off a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It si djdjueishdjeisisisisjjsjsjsjzisiissisisisisiis

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No value add for membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why I have a membership. When I bought something at the store the manager said that what I was buying would go on sale and that I would get the discounted difference back; but, it never went on sale and I just wasted an extra $50 for basically nothing. The reason I'm giving it 2 stars is there could be some value add if I only bought stuff from Best Buy but I don't so...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services extra coverage and great price deals

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pressure sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wàs pressured into buying the membership. I believe the old Best Buy loyalty program was better when you got points automatically for making purchases and you could cash them in. This new program costs $50 which was not worth it to me because the dishwasher did not go down in price after I purchased it. Also, I don't think it's worth the money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Michelle.

      Thanks for your review. It's unfortunate that you felt pressured to purchase the membership. This is never something we expect to hear. You are able to manage your membership online through your account, in store or over the phone.

      If you do decide to keep the membership, I hope you're able to take full advantage of all that the membership has to offer, such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289, by chat here, https://www.bestbuy.com/contact-us or on any of our social media platforms.

      Twitter(X): https://twitter.com/bestbuy

      Facebook: https://www.facebook.com/bestbuy

      Instagram: http://instagram.com/bestbuy BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best purchase ever!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many good deals that you cannot turn down !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership it’s so amazing offer a good prices

    I would recommend this to a friend