Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42051 reviews
(42,051 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it if you plan to buy a lot of things from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Very good customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have very good service ,help for all you need
I would recommend this to a friendRated 1 out of 5 stars
Watch out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel misled by Best Buy. I was told if I signed up for a credit card I would get a 15% discount. Instead, when the bill came it was full price. I called customer service (I told them I don't do credit cards because of the hassles and lo and behold....), and they said I would get some credit instead. That is not what I signed up for. The store also said I would get $75 back if I signed up for the Plus thing. I never got that. So STAY AWAY from these things.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting misleading information regarding the Best Buy Credit Card can be difficult. Please reach out to us on any of our Social Media Profiles below for us to investigate these concerns for you. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Save, save, save with this card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales with plenty of member benefits and special sales.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendRated 5 out of 5 stars
Plus Plan “YES”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent program, lots of benefits and discounts.
I would recommend this to a friendRated 2 out of 5 stars
Get only if you need the benefits.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to offset the haul away cost for my old appliances but my contractor removed the old ones and my trash pick would have taken them for free with their bulky item pick up. So don't get it for that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We understand that our membership options may not be the ideal fit for every individual. However, we'd love the opportunity to show you the many ways your My Best Buy Plus membership is designed to be a valuable asset. You can explore all the great perks at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285, or feel free to reach out to us directly at (888) BEST-BUY or (888) 237-8289 so we can discuss the benefits with you. Thanks!
Rated 5 out of 5 stars
Opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price savings and more discount offers .
I would recommend this to a friendRated 5 out of 5 stars
Lots of discounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good options, good discounts and good opportunities
I would recommend this to a friendRated 5 out of 5 stars
Review stuff get stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the awesome chance at free stuff, let's go!
I would recommend this to a friendRated 5 out of 5 stars
Mini fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the customer service.Got me in and out quickly.
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Was talked into getting from salesman saying the computer I bought would be on sale and I could be refunded and it never was
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback as a My Best Buy Plus™ member, Mahnee! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.
Our social support team will be happy to take a closer look at your purchase for you. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review.
Rated 1 out of 5 stars
In my honest opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 90" flat screen TV & sound bar ($3,000 odd). The one thing that went right was the delivery; the unit was not broken; however it was a day early. They were not prepared for the installation (the office had not forwarded to the installation/delivery crew any of the request I had made). In the end I had to get an external electrician to finish the installation. I left messages, voicemails, spoke with numerous customer representatives and got no joy...NOR did anyone get back to me over my complaint!! Great TV, great price; it stops right there!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Great investment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already saved over $700. Definitely pas for itself!!
I would recommend this to a friendRated 5 out of 5 stars
we will use our membership all the time .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the membership is great, enjoy the members price discounts.
I would recommend this to a friendRated 5 out of 5 stars
Its good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty solid membership, good prices and discounts
I would recommend this to a friendRated 5 out of 5 stars
Quiet but powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great Dyson makes top notch products...
I would recommend this to a friendRated 3 out of 5 stars
Worth it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for the extended return and exchange window. It seems like a lot of money for this nenefit
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for uploading your review. An extended warranty is just one of the many benefits being a My Best Buy Plus Member has to offer. I would encourage you to visit https://www.bestbuy.com/memberships to review what other benefits and perks that you can take advantage of!
Rated 5 out of 5 stars
Membership purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased . So I have not had a chance to utilize it.
No, I would not recommend this to a friendRated 5 out of 5 stars
I love my membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with Best Buy is refreshing & great.
I would recommend this to a friend
