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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42051 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1709 Showing 34,161-34,180 of 42,051 reviews
  • Rated 1 out of 5 stars

    In my honest opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 90" flat screen TV & sound bar ($3,000 odd). The one thing that went right was the delivery; the unit was not broken; however it was a day early. They were not prepared for the installation (the office had not forwarded to the installation/delivery crew any of the request I had made). In the end I had to get an external electrician to finish the installation. I left messages, voicemails, spoke with numerous customer representatives and got no joy...NOR did anyone get back to me over my complaint!! Great TV, great price; it stops right there!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Was talked into getting from salesman saying the computer I bought would be on sale and I could be refunded and it never was

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, Mahnee! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.

      Our social support team will be happy to take a closer look at your purchase for you. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already saved over $700. Definitely pas for itself!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we will use our membership all the time .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the membership is great, enjoy the members price discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty solid membership, good prices and discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great Dyson makes top notch products...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the extended return and exchange window. It seems like a lot of money for this nenefit

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for uploading your review. An extended warranty is just one of the many benefits being a My Best Buy Plus Member has to offer. I would encourage you to visit https://www.bestbuy.com/memberships to review what other benefits and perks that you can take advantage of! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased . So I have not had a chance to utilize it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy is refreshing & great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a plus and benefits are an additional plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily worth the money. I bought a laptop and this saved me 800

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much satisfied with Best Buy store as well officials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and very easy to set up Ask questions if u have any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring the awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered and I couldn’t resist! Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good option for obttain discounts. I liked a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership, especially if you love saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership I decided to buy , save me $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with purchasing my recent gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was deceiving. I did not know I had a membership until I received a bill in the mail. I was under the impression that I had only the credit card. I tried to contact customer service numerous times to correct the matter but was unsuccessful. The next thing I know is that decreased my 4000.00 credit limit down to a few hundred dollars with no explanation. I open the card in 2023 to buy appliance for almost 5000.00 and paid off the balance in full 2 months later. It makes no sense for them to decrease my credit limit based on a misunderstanding.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Kristine! The credit limit assigned to you Best Buy credit card would be through Citibank as they host our card services. You can connect with them by calling 1 (888) 574-1301 to address any card-related matters. For your My Best Buy Plus™ membership, the benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want and need : Good prices Good help

    I would recommend this to a friend