Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42057 reviews
(42,057 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is awesome. Help me to keep my devices.
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service was informed of promotions and deadlines
I would recommend this to a friendRated 3 out of 5 stars
I don't like this membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership not good for nothing.My laptop not programed with this membership.I only throw out my money.
No, I would not recommend this to a friendRated 1 out of 5 stars
No value. Designed to make you forget autorenew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had negative stars. This is a completely useless program. I got it for a year when I bought my phone because it saved me the same amount that I paid for it. I thought why not maybe I'll see another deal come up and save a few bucks. Absolutely nothing all year. It seems designed to get you and then make you forgot it was on autorenew. Terrible all the way around.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with the benefits of the My Best Buy Plus can be difficult. You can view all the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need more support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 3 out of 5 stars
This used to be free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see any benefit beyond what the old program gave your customers other than now we need to pay for it.
No, I would not recommend this to a friendRated 5 out of 5 stars
We love membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like bestbuy and I trust bestbuy thank you for all team
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sale person was very professional and very helpful.
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received a $50 Promotional Certificate and a $10 bonus reward certificate. We used the $60 towards a TV which was defective and had to be returned. When we returned the TV we were told the $60 worth of certificates would be returned in a few days. They were not. After 1 chat and 3 phone conversations we were told the $60 worth of certificates would be returned in a matter of weeks. They were not. After our 4th and latest phone conversation we were told the $60 worth of certificates would not be returned. Best Buy sold us a defective TV and we lost $60 worth of certificates that we could have used toward another purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, HenryP! We are saddened to hear that your Promotional Certificates were not able to be reissued after the TV was returned. Though the My Best Buy Terms and conditions can be found https://www.bestbuy.com/site/best-buy-membership/my-best-buy-program-rules/pcmcat311100050001.c?id=pcmcat311100050001, our support teams would be happy to take a look into specifics of this purchase and and its relation to your My Best Buy Plus™ membership. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your "My Best Buy review". Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Best buy plus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt know i got it till now think they snuck it in on me
I would recommend this to a friendRated 5 out of 5 stars
Membership recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying products and protection warranty under the plan.
I would recommend this to a friendRated 2 out of 5 stars
... meh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really feel like I'm getting my money's worth. Sure there's some perks, but seems like to be part of the "membership" is just a way to siphon more money out of the customer. Meh
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, Michael. Thanks for sharing your feedback with us. We know how important it is to understand all of the available perks included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Rated 5 out of 5 stars
we love our membership and gonna use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy Plus cause of its benefits and more
I would recommend this to a friendRated 5 out of 5 stars
Plus Membership
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great way to save money on your purchases
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deals and low prices for nice quality electronics
I would recommend this to a friendRated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i think its good dont know what it helps much in but yea
I would recommend this to a friendRated 3 out of 5 stars
Not Sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. Not sure it is worth the membership fee.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scam Membership purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were scammed into purchasing the Best Buy membership. The sales person assured us that the price of the product that we purchased had (frequent) sale prices that were lower & they would return the difference. We should have known...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Kttt! We appreciate you sharing your experience with your My Best Buy Plus™ member. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Rated 5 out of 5 stars
Great employees!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always knowledgeable and friendly associates to help you.
I would recommend this to a friendRated 1 out of 5 stars
NOT really a good deal !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i first got it, it did save me a hundred dollars after the paid membership, but after that all you get is about a 5 % savings for most items that they offer, most of items are not real value. a lot of items you can get CHEAPER at other stores. You REALLY have to watch what your buying because they inflate their prices, thinking your getting a good deal ! I will NOT renew my membership so i would NOT recommend this to anyone unless you can use it to your advantage, like i did for my 1st purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, George! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Great perks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it free shipping!! And can save a ton of money!!
I would recommend this to a friend
