Customer Ratings & Reviews

I purchased this membership in store, ànd someone contacted me tried to scam me. Some how they had my phone number and wanted me to give more information over the phone.

Love the perks of membership. Just getting started.

In just one purchase, I nearly got my money’s worth!

So far I have only gotten benefit from it on 1 item. We’ll see in the future if more benefits come from it.

Love the benifits the membership comes with……………..

So far the membership is great..I would like for more stuff to be on sale and not just for the day

I just started do this I see nice good things in special

Very little value to this membership. Prior to delivery of the 2 fridges, we were charged on our credit card, we were told 1 of the items couldn’t be delivered until 10/21,(purchased 9/3). This 10/21 date was a computer error which I had to fix by purchasing a 3rd refrigerator and had to use the Best Buy bucks earned previously as the refrigerator was no longer on sale. It was delivered 9/22. So prior to the delivery of any items they already charged me the full amount to the Best Buy credit card, sent a bill, one of the originally purchased refrigerators was returned with the wrong amount credited to the credit card, the refrigerator delivered 9/21 broke on 10/23, and to top it all off we received $100 in fees for not making a payment. Definitely not a good deal in any way!!

I'am unhappy with the the phone I boughr, and when I wanted to bring it back for maybe exchaned the told me I wastwo days late forexchange, this is stuped

it hasnt been that great of a value for the money, you get a few perks but im not sure if its worth the money paid for

I was told it would be a good idea to pay for this membership because it would extend my timeframe for a lower price match and refund. I was told my large appliance that I purchased in July would likely be on sale for a lower price around Labor Day, and that I would get a refund for the difference that would more than pay for the membership fee. Labor Day came, and the appliance is still at the same price. So I've wasted $50.

Love the exclusive membership pricing and all of the sales.

Love the membership, its great buy it!!!!!!!!!!!!!!!

I mainly got the total plan for the Geek Squad access, especially the data transfer. But it took me 2-3 days to get an appointment slot, and then another four days to get transfer actually done. The real nightmare, though, is that it’s absolutely impossible to call the folks working in your computer. Even getting a status update required waiting through a chat bot, which was useless, and then when I wanted a live person, after a half hour of navigating, I got one in Mexico City, and then another in Illinois, neither of whom who could tell me the status of my service order. The takeaway is that just stick with Apple care, so far as I can tell

Products are generally good but I find there is a general lack of employee knowledge about products or trouble shooting. I also find the website difficult to navigate and the chat-bot un-helpful and annoying as well.

IMO, you should only buy the membership if you have specific needs and know the value you will get from it.

Thia membership is good to save money and get support

Membership saved me a good deal of money. I recommend it

The membership is definitely useful and I love it.

I Love the Up Grade it’s mean a lot to me too save Money